CiviCRM

Business Profile

Core Value Proposition

CiviCRM provides a centralized, open source constituent relationship management (CRM) platform for non-profits, NGOs and advocacy organizations to manage contacts, donations, memberships and communications, with flexible hosting options and broad CMS integration.

Target Customer

Non-profit organizations, NGOs and advocacy groups (organizations that need donor management, event management, memberships and constituent communications).

Key Differentiator

Open source CRM with flexible hosting (standalone or hosted), deep integration with WordPress, Drupal, Joomla and Backdrop, and a large partner ecosystem for implementation and support.

Implementation Timeline

Not specified in the provided content

Pain Points

1Fragmented or siloed constituent data and communications
2Administrative overhead in managing donors, events and memberships
3Dependence on proprietary solutions or limited hosting options (vendor lock-in) and desire for hosting flexibility

Key Features

1Contact Management
2Contributions (donations) management
3Events management
4Memberships management
5Email Marketing
6Reports
7Case Management
8Peer-to-Peer Fundraisers

Target Customer Industries

Client Results

1Scale indicators: 24,441,697 event participants processed by CiviCRM users
2116,306,758 donations processed by CiviCRM users
3189,030,793 contacts managed by CiviCRM sites

Competitive Advantages

1Open source (no mandatory vendor lock-in)
2Flexible hosting options (standalone or hosted via partners)
3Full integration with leading CMSs (WordPress, Drupal, Joomla & Backdrop)
4Large partner ecosystem and expert directory for implementation and support

Key Benefits

1Centralized constituent communications

2Donor, membership and event management

3Flexible hosting (standalone or via partners)

4Deep CMS integrations (WordPress, Drupal, Joomla, Backdrop)

5Access to a large ecosystem of experts and partners

Case Studies & Success Stories

MAF Norway uses CiviCRM to automate fundraising tasks

Case #1

CiviCRM is used to automate fundraising tasks for MAF Norway.

Additional Product Information

Product Description

Open source constituent relationship management (CRM) platform designed for non-profits, NGOs and advocacy organizations to centralize communications, donor management, memberships and more.

Target Market

Nonprofits, NGOs and advocacy organizations seeking an open source CRM with flexible hosting and CMS integration.

Unique Value Proposition

Open source CRM with flexible hosting, strong CMS integrations, and a broad partner ecosystem to support organizations in managing constituents, donations and events efficiently.

Technical Requirements

Can run standalone or integrated with WordPress, Drupal, Joomla & Backdrop; hosting can be managed by expert partners; self-hosted installation available.

Pricing Model

Not disclosed in the provided content

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