Business Profile
Crisis Text Line provides free, 24/7 confidential mental health support via text, connecting texters with trained volunteer Crisis Counselors.
Individuals in mental health crisis seeking immediate, text-based support; English and Spanish speakers in the United States and affiliated regions (UK, Canada, Ireland). Organizations seeking to partner or use crisis-text services (affiliates).
Free, 24/7 confidential text-based crisis intervention powered by a global network of volunteer Crisis Counselors, with bilingual (English/Spanish) capability and remote accessibility.
{"texters":"Immediate access 24/7 via text","volunteerOnboarding":"Two-week training cohorts (free, 15-hour online training) followed by first shift","volunteerCommitment":"Crisis Counselors commit to 200 hours of conversations"}
Demonstrates empathetic listening, support, and collaborative problem solving to move a texter from a crisis moment toward coping strategies.
A free, 24/7 confidential text-based mental health support service delivered by trained volunteer Crisis Counselors, with multilingual capabilities and international affiliates.
Individuals in crisis seeking immediate, text-based mental health support in the U.S. and select international regions; organizations seeking affiliate partnerships or crisis-text solutions.
Free, round-the-clock, text-based crisis intervention powered by a global, volunteer-driven network with bilingual support, accessible from home at any time.
Texters require a mobile device capable of text messaging; volunteers need secure internet access and a personal computer; volunteers undergo a 15-hour training and background check; 200 hours of texter conversations required for completion.
Free for texters; ongoing fundraising/donations to support operations
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