DC.gov (District of Columbia government portal)
Business Profile
Core Value Proposition
[DC.gov] provides District of Columbia residents with information, services, and resources from city agencies via a centralized online portal and service channels (e.g., 311, online payments, and FOIA requests).
Target Customer
District residents (including new residents), local businesses, and visitors seeking government information, services, and resources.
Key Differentiator
Centralized access to a wide range of DC government services across multiple agencies, including online service requests (311), payments, and data resources within a single portal.
Implementation Timeline
Not specified in the provided content
Pain Points
- 1Difficulty finding government information and services across many agencies
- 2Need to report issues or request services efficiently and track status
- 3Need access to licensing, tickets/payments, utilities, education, and public safety information
Key Features
- 1Online 311 Service Request
- 2Online Pay a Ticket
- 3Online Feedback, Complaints and Appeals
- 4Data, Demographics and Maps portal
- 5Agency Directory and FOIA Requests
Target Customer Industries
Decision Makers
- 1Mayor
- 2Deputy Mayor for Public Safety and Justice
- 3Deputy Mayor for Education
- 4Agency Directors
Client Results
- 1Not specified in the provided content
Competitive Advantages
- 1One-stop access to a broad set of city services and resources
- 2Integrated service channels (311) and online payments
- 3Public data access and mapping resources via Data and Maps portal
- 4FOIA requests and feedback channels
Key Benefits
Additional Product Information
Product Description
A centralized online portal providing information, services, and resources from DC government agencies, including 311, licensing, payments, and public resources.
Target Market
District residents, local businesses, and visitors seeking DC government information and services
Unique Value Proposition
A centralized, multi-agency government portal that consolidates information, service requests, payments, and data resources in one place
Technical Requirements
JavaScript must be enabled in the browser to access the site
Pricing Model
Not stated
Companies Solving Similar Problems
Based on matching: problems solved, target roles, key features, industries
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Boston.gov
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Seattle.gov
Seattle.gov provides official city government information and services to citizens, businesses, and visitors.
Boston.gov
Boston.gov provides centralized access to City of Boston government services and information.
Ajuntament de Barcelona
Ajuntament de Barcelona provides comprehensive governance, administrative services, and communication channels to citizens of Barcelona.
City of Vancouver Services
City of Vancouver provides a wide range of city services, recreational programs, and community resources for residents and visitors.
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