Detroit.gov City Services Portal
Business Profile
Core Value Proposition
Detroit.gov City Services Portal provides centralized access to Detroit city services, including bus schedules, payments (taxes, water bills, and more), issue reporting, city codes and ordinances, meeting agendas, department contacts, and access to Detroit's Open Data Portal.
Target Customer
Detroit residents and local businesses seeking city services and information
Key Differentiator
Combines multi-department service access, real-time transit information, governance transparency (agendas and ordinances), and an open data portal within a single site; multilingual support.
Implementation Timeline
Not specified
Pain Points
- 1Difficulty finding department contacts and information
- 2Fragmented access to city services across departments
- 3Limited visibility into city governance documents and civic data
Key Features
- 1View bus schedules, routes, downloads, and live tracker
- 2Pay taxes, water bills, and other payments via a payments hub
- 3Report issues such as potholes and illegal dumping
- 4View City Codes and Ordinances
- 5View City Council meeting agendas (past and upcoming)
- 6View contact information for all departments, offices, and partners
- 7Sign up for newsletters
- 8Access Detroit's Open Data Portal (DATA DETROIT)
Target Customer Industries
Decision Makers
- 1Mayor
- 2City Clerk
- 3City Council President
- 4City Council President Pro Tempore
- 5City Council District Representative
- 6Police Commissioners' Chair
- 7Police Commissioners' Vice Chair
- 8Police Commissioners' Member At Large
Client Results
- 1Easier access to city services and information
- 2Simplified bill payments and issue reporting
- 3Increased transparency through access to agendas, ordinances, and open data
Competitive Advantages
- 1Centralized, multi-department access in one portal
- 2Live transit tracking and route information
- 3Multilingual support and JavaScript-enabled features
- 4Open data portal for civic data
Key Benefits
Additional Product Information
Product Description
A municipal online portal that provides access to Detroit city services across departments, including transit information, payments, issue reporting, governance documents, and an open data portal.
Target Market
Detroit residents and local businesses seeking city services and information
Unique Value Proposition
A centralized hub that combines city service access, real-time transit information, governance transparency, and open civic data in one place
Technical Requirements
Some features require JavaScript; multilingual support includes English, Español, Bengali, and العربية
Pricing Model
Not specified; public municipal portal (free to access)
Companies Solving Similar Problems
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