Fastmail
Business Profile
Core Value Proposition
Fastmail delivers fast, private email hosting with calendar and contact management for individuals and businesses.
Target Customer
Individuals and organizations seeking private, fast, reliable email with calendar integration; including businesses needing custom domain email and 24/7 personal support
Key Differentiator
Privacy-first approach (no ads, no data mining, no sharing of personal data) combined with open standards and open-source contributions (e.g., JMAP), plus a Gmail transfer tool and strong uptime/security features
Implementation Timeline
Migration in minutes with a domain setup wizard; 30-day free trial to test features before commitment
Pain Points
- 1Slow email loading and difficult search
- 2Privacy concerns with big tech (ads, data mining, tracking pixels)
- 3Spam, phishing threats, and clutter in inboxes
- 4Vendor lock-in and data portability when leaving big providers
Key Features
- 1Fast search and quick access to important messages
- 2Masked Email for private addresses and aliasing
- 3Calendar with event updates and integration with other calendars
- 4Migrate from existing providers (mail, calendar, contacts) in minutes
- 5Scheduled send, pinning, snoozing, undo send, and private memos
- 6VIP notifications and offline access
- 71Password/BitWarden and other integrations; custom domain email
Target Customer Industries
Decision Makers
- 1Founder
- 2Creator
- 3Open source expert and author
Client Results
- 1Improved productivity and faster access to email and calendar information
- 2Privacy-focused email with reduced risk of unwarranted data sharing
- 3Easier migration from other providers and ongoing user empowerment (offline use, powerful search, and organizational features)
Competitive Advantages
- 1Privacy-centric model with no ads and no data mining
- 2Open standards and open-source contributions (e.g., JMAP) to keep the internet open
- 3High reliability with multi-data-center backup and strong security practices
- 424/7 personal support and phone/email support
- 5No lock-in contracts and transparent pricing with a 30-day trial
Key Benefits
Case Studies & Success Stories
New York Times – Custom business email @yourdomain
Uses custom domain email for a professional presence; claims quick/smooth switch from Google Workspaces with cost savings and strong features
Jon Henshaw – Founder of Coywolf
Affirms long-term reliability and consistency of Fastmail
Dylan Beattie – Creator of the Rockstar programming language
Describes Fastmail as secure, private, independent with a Gmail transfer tool; endorses the move
Vicky Brasseur – Open source expert and author
Highlights privacy benefits and peace of mind from using Fastmail
Additional Product Information
Product Description
Email and calendar hosting with privacy-first features, domain-based professional email, offline access, and strong search and calendar integration
Target Market
Individuals and businesses needing private, fast email with domain-based professional addresses and reliable support; includes migration from other providers
Unique Value Proposition
A privacy-first, fast, and reliable email/calendar solution with open standards, open-source involvement, and strong support, designed to avoid ads and data mining
Technical Requirements
Web client with iOS and Android mobile apps; domain management for custom emails; supports two-factor authentication; encryption in transit and at rest
Pricing Model
Free 30-day trial with no obligation; no credit card required for trial; no hidden costs; no lock-in contracts
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