Business Profile
Get It Done provides a centralized self-service portal and mobile app that lets City of San Diego residents, businesses, and contractors manage a wide range of city services online, including payments, permits, reports, and information access.
City residents; local businesses; contractors and service providers; nonprofit organizations; job seekers; library and park/recreation users.
A unified, 24/7 online portal across multiple city departments with diverse actions (payments, permits, reports, maps, service requests) consolidated in one place, plus a mobile app option.
Not explicitly specified in the content; the portal is presented as an available self-service tool with immediate online access.
A city self-service portal and companion mobile app that enables residents, businesses, and contractors to access, apply for, pay for, and track a broad spectrum of City of San Diego services online.
Residents, local businesses, contractors, nonprofits, and city employees/officials who interact with City of San Diego services
One-stop, 24/7 online access to a broad suite of city services (payments, permits, reports, information) via a unified portal and app, reducing friction and improving service delivery.
Web portal with Google Translate support; mobile app available (Get It Done App); internet connection required for online access.
Not disclosed in the content
Based on matching: problems solved, target roles, key features, industries
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