Google Voice

Business Profile

Core Value Proposition

Google Voice provides flexible online phone numbers and systems that help businesses of any size stay connected and save time.

Target Customer

Businesses of any size, including small businesses, startups, and enterprises.

Key Differentiator

Google Voice offers seamless integration with Google Workspace, providing a unified communication platform with features like voicemail transcription and spam call blocking.

Implementation Timeline

Implementation can begin immediately upon selecting a plan and adding Voice to a Google Workspace account.

Pain Points

1Need for a cost-effective telephony solution.
2Desire for a unified communication platform integrated with existing tools.
3Requirement for a reliable and secure phone system.

Key Features

1Voicemail transcription and spam call blocking using Google AI.
2Integration with Google Meet and Calendar for streamlined communication.
3Intuitive admin console for managing number assignment and billing.
4Support for mobile devices, laptops, and desk phones.
524/7 support and service level agreement (SLA).

Target Customer Industries

Decision Makers

1Senior Director of Technology
2Sales Team

Client Results

1Improved communication efficiency.
2Reduced telephony costs compared to legacy systems.
3Enhanced call management and security.

Competitive Advantages

1Seamless integration with Google Workspace applications.
2Advanced AI features for call management and security.
3Flexible and scalable pricing plans for businesses of various sizes.

Key Benefits

1Cost-effective communication solutions.

2Unified platform for calls, voicemails, and messages.

3Enhanced call management and security features.

Case Studies & Success Stories

Iron Mountain

Case #1

Iron Mountain's sales team uses Google Voice to call and text customers from smartphones, tablets, and the web, resulting in cost savings compared to their legacy VoIP systems.

Additional Product Information

Product Description

Google Voice provides flexible online phone numbers and systems that help businesses stay connected and save time.

Target Market

Businesses of all sizes including small businesses, startups, and enterprises.

Unique Value Proposition

Integration with Google Workspace and advanced AI features for efficient and secure communication.

Technical Requirements

Compatible with mobile devices, laptops, and supported desk phones.

Pricing Model

Three pricing tiers: Starter ($10 USD per user/month), Standard ($20 USD per user/month), and Premier ($30 USD per user/month), with varying features and user/location limits.

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