GoTo Meeting

Business Profile

Core Value Proposition

GoTo Meeting provides an engaging, secure, and reliable web conferencing platform for flexible work, featuring easy join without downloads, enterprise-grade security, and strong uptime.

Target Customer

Businesses and teams needing remote or hybrid meetings, including multi-location franchises and enterprises in education, healthcare, professional services, sales, and government.

Key Differentiator

Unified administration across all GoTo products combined with enterprise-grade security and industry-leading uptime (99.999%), plus capabilities like InRoom Link for conference room integration.

Implementation Timeline

Offers a 14-day free trial of GoTo Meeting Business with no credit card required; free version available for up to 4 participants; no download needed to join during meetings, enabling rapid adoption

Pain Points

1Need for secure, reliable, enterprise-grade web conferencing for work-from-anywhere environments
2Users require easy, no-download participation and seamless access across devices
3Managing and integrating collaboration tools across distributed teams and locations

Key Features

1HD video meetings
2Screen sharing and drawing tools
3In-session chat and breakout rooms
4Meeting recordings and transcripts
5Built-in audio with VoIP and toll-free options; password protection and meeting locks; end-to-end encryption; single sign-on

Target Customer Industries

Decision Makers

1President, Small business
2Practice Administrator, Mid-sized company
3Senior Credit Analyst, Enterprise

Client Results

1HIPAA-ready features and settings for secure telehealth scenarios
2High reliability with 99.999% uptime
3Ability to record meetings and generate transcripts

Competitive Advantages

1Unified administration across GoTo products for easier hosting, management, monitoring, and support
2Enterprise-grade security, including AES-256 encrypted video, data at rest, meeting passwords, and meeting locks
3No-download joining for participants
4InRoom Link for integrating with SIP-enabled conference room devices
5Global reach (available in 190+ countries) and support for up to 250 attendees
6Recorded meetings and transcripts for auditability and knowledge capture

Key Benefits

1Secure meetings with password protection and meeting locks

2High reliability with 99.999% uptime

3No-download joining for attendees

4Recording and transcription capabilities

5Global reach and scalability (190+ countries, up to 250 attendees)

6Unified administration across GoTo products

Case Studies & Success Stories

Testimonial – Dan M., President, Small business

Case #1

"I have been using this software for almost 3 years and it is the only one I will use for this type of service. It’s much easier than Teams or Zoom."

Testimonial – Ashley B., Practice Administrator, Mid-sized company

Case #2

"GoTo Meeting has been a great tool to use as we have more virtual meetings...it lets us connect with a variety of users from consumers, healthcare providers, government agencies, universities, researchers and more."

Testimonial – Valerie R., Senior Credit Analyst, Enterprise

Case #3

"You can connect from anywhere at anytime. It is very convenient and user friendly. It is a secure site as well so you know you can trust it and your information is protected."

Additional Product Information

Product Description

Engaging and collaborative web conferencing software with enterprise-grade security, designed for a work-wherever world. It emphasizes easy joining, reliable performance, and security across a suite of GoTo products.

Target Market

Franchise and enterprise teams needing unified, secure, scalable web conferencing; organizations in education, healthcare, professional services, sales, and government requiring reliable virtual meetings.

Unique Value Proposition

GoTo Meeting delivers engaging, secure, and reliable web conferencing with a unified admin across the GoTo suite, enabling effortless collaboration anywhere.

Technical Requirements

No downloads required to join meetings; supports conference room integration via InRoom Link (included with Enterprise plans); AES-256 encryption; data at rest; single sign-on; cloud-based platform; available in 190+ countries; supports up to 250 attendees

Pricing Model

Free video conferencing available for up to 4 participants; 14-day free trial of GoTo Meeting Business with no credit card required and no commitments; multiple paid plans available (pricing details not specified in provided content)

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