Gruveo
Business Profile
Core Value Proposition
Gruveo provides an inbound video calling solution that lets customers call you directly in their browser via permanent links or disposable call rooms, with no downloads or sign-ups required for callers.
Target Customer
Small businesses and professionals needing quick, browser-based inbound video calls with customers (e.g., service providers, legal firms, educators, real estate, healthcare).
Key Differentiator
Permanent call links plus disposable call rooms, browser-based calling across devices, and built-in business features (branding, call queuing, recording, caller context) without requiring callers to install apps.
Implementation Timeline
Value can be realized quickly: callers can reach you via permanent links or disposable rooms without any download, and features like one-click link generation and calendar integration enable near-immediate use.
Pain Points
- 1Customers often must install apps or sign up to initiate a video call with a business.
- 2Managing inbound calls across multiple devices and workflows (queuing, branding, messages) is challenging.
- 3Businesses want a branded, privacy-conscious calling experience with accessible caller context and messaging.
Key Features
- 1Permanent links for one-tap calls without installs
- 2Disposable call rooms for quick, one-time calls
- 3Call Button to embed on websites
- 4Screen sharing
- 5Group calling up to 12 participants
- 6HD call recording
- 7In-call text chat
- 8Custom branding (logo and background)
- 9Caller info (location, referrer, device)
- 10Text Mail for leaving messages
- 11Call queues
- 12Mobile apps for iOS and Android
Target Customer Industries
Decision Makers
- 1Attorney
- 2Founding Attorney
- 3Founder and CEO
- 4Psychotherapist
Client Results
- 1{"title":"South Carolina Victim Assistance Network","description":"Non-profit legal services using Gruveo to provide legal assistance to crime victims in South Carolina."}
- 2{"title":"Queen City Immigration Law","description":"Law firm using Gruveo to provide remote legal services outside of Charlotte, NC."}
- 3{"title":"Italy Made Easy","description":"Language learning platform delivering video lessons via Gruveo."}
- 4{"title":"The Bridge Group","description":"Executive search firm using Gruveo to support recruiting processes and client interactions."}
- 5{"title":"Universal Standard","description":"Women’s fashion retailer using Gruveo to reach customers with a personalized shopping experience."}
- 6{"title":"Spanish55","description":"Language tutoring expanding reach using Gruveo."}
- 7{"title":"Entropy Organized Coaching","description":"Coaching program using Gruveo for client sessions."}
- 8{"title":"esurance","description":"Insurance company using Gruveo for software demos with prospective customers."}
- 9{"title":"Wellnow","description":"Onboarding and interviewing therapists using Gruveo."}
- 10{"title":"Lauri Mannermaa","description":"Psychotherapist using Gruveo for therapy sessions."}
- 11{"title":"Practical Portfolios","description":"Investment advisory using Gruveo to communicate with clients."}
- 12{"title":"Renaissance Rentals","description":"Real estate company using Gruveo for live property tours and faster sales."}
Competitive Advantages
- 1No app installation required for callers (browser-based calling)
- 2Cross-device access (web, iOS, Android)
- 3End-to-end encryption for calls (where applicable) and privacy via TURN/SFU routing
- 4Flexible access with permanent links and disposable call rooms
- 5Built-in business features (branding, caller context, call queues, recording)
Key Benefits
Case Studies & Success Stories
South Carolina Victim Assistance Network
Non-profit legal services using Gruveo to provide legal assistance to crime victims.
Queen City Immigration Law
Law firm using Gruveo to provide remote legal services.
Italy Made Easy
Language tutoring platform delivering video lessons via Gruveo.
The Bridge Group
Executive search firm leveraging Gruveo in recruiting and client interactions.
Universal Standard
E-commerce retailer using Gruveo to reach customers with personalized experiences.
Spanish55
Language tutoring expanding reach with Gruveo.
Entropy Organized Coaching
Coaching program using Gruveo for client sessions.
esurance
Insurance company using Gruveo for software demos with prospective customers.
Wellnow
Onboarding and interviewing therapists using Gruveo.
Lauri Mannermaa
Psychotherapist using Gruveo for therapy sessions.
Practical Portfolios
Investment advisory using Gruveo to communicate with clients.
Renaissance Rentals
Real estate company using Gruveo for live property tours and faster sales.
Additional Product Information
Product Description
Gruveo is an inbound video calling platform that enables customers to call you via permanent links or disposable call rooms directly in the browser, with optional mobile apps and features such as screen sharing, recording, branding, and call queuing.
Target Market
Small businesses and professionals seeking easy, browser-based inbound video calling with customers.
Unique Value Proposition
No-download, no-signup inbound video calls via shared links, with rich business features and cross-device support.
Technical Requirements
{"Browser-based calling (no download required for callers)","Gruveo mobile apps available for iOS and Android","End-to-end encryption for 1:1 calls and privacy via TURN/SFU routing for multi-party calls"}
Pricing Model
Pricing starts at $29 per month per account; 1 account user $25 per user per month; 1 permanent link $4 per link per month; 20% nonprofit discount; 14-day free trial; unlimited video/voice calling, room links, group calling, and included features.
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