HeyGov
Business Profile
Core Value Proposition
HeyGov provides an online municipal payment platform and digital services for local governments to collect payments and manage licenses, permits, FOIA requests, marina bookings, and other municipal processes.
Target Customer
Municipalities, counties, and local government departments; municipal administrators and clerks
Key Differentiator
White Glove onboarding and fully customized municipal payment system; option to embed forms or link to a secure HeyGov portal; multi-channel payments (credit card, ACH, in-person with card reader, QR codes); centralized digital forms and payments with ongoing support
Implementation Timeline
Not specified in the provided content
Pain Points
- 1Manual payment processing and heavy workload on clerks
- 2Fragmented or hard-to-manage payment forms and processes across departments
- 3Bottlenecks in information requests and open records processes (FOIA) requiring manual effort
Key Features
- 1Online credit card payments for municipal services
- 2In-person payments via card reader integrated with HeyGov system
- 3Scan & Pay QR Codes for remote payments
- 4ACH/Electronic payments (e-payments)
- 5Marina-Module for marina management and bookings
Target Customer Industries
Decision Makers
- 1Municipal Administrator
- 2Clerk
- 3Director
Client Results
- 1Save an entire workday each week by using HeyGov to streamline payment forms and processes
- 2Trusted by 380+ municipalities and available to 500,000+ residents across the US
- 3Consolidates payments and forms online, reducing manual handling and increasing efficiency
- 4Supports multi-channel payments (online, in-person, QR, ACH) with secure encryption
Competitive Advantages
- 1White Glove onboarding and ongoing support
- 2Fully customized, department-specific configuration
- 3Multi-channel payment capabilities (online, in-person, QR, ACH)
- 4Secure transactions with military-grade encryption
- 5Option to embed HeyGov forms or link to a secure HeyGov portal
Key Benefits
Case Studies & Success Stories
Marina Module implementation for a Wisconsin public marina
HeyGov’s Marina module was implemented to manage 260 boat slips, daily rentals, and annual contracts payable online, including boat launch site management. The implementation involved regular collaboration with 4 clerks and their Director to tailor the solution.
Additional Product Information
Product Description
HeyGov is an online municipal payment portal and suite of digital solutions for local governments to collect payments for services, licenses, permits, FOIA requests, marina bookings, park reservations, and more, with modules like Marina-Module and ClerkMinutes.
Target Market
United States municipalities and counties; local government departments seeking streamlined online payments and digital forms
Unique Value Proposition
Custom-designed, secure, multi-channel municipal payment and service platform with White Glove onboarding, ongoing support, and modular capabilities (FOIA, marina, permits, reservations) suitable for embedding or portal linking
Technical Requirements
Secure encryption (military-grade) for resident payments; capability to embed HeyGov forms or link to the secure portal; supports card readers for in-person payments; QR code payments; ACH payments
Pricing Model
Not disclosed in the provided content
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