InfoHub (NYC Department of Education InfoHub)
Business Profile
Core Value Proposition
InfoHub provides centralized access to NYC DOE HR information, onboarding steps, and employee resources for NYC DOE staff.
Target Customer
NYC Department of Education employees, including new hires, current employees, school-based staff, and DOE HR personnel.
Key Differentiator
Integrated with official processes (Applicant Gateway, IdentoGO fingerprinting, I-9 verification, and NYSED credential checks) within a single DOE portal for onboarding and HR resources.
Implementation Timeline
Upon completion of onboarding steps and issuance of DOE login credentials, users can begin to use key DOE systems.
Pain Points
- 1Onboarding new DOE employees involves multiple steps and systems.
- 2Need to complete fingerprinting/background checks and credential verification before starting work.
- 3Access to HR forms, policies, and systems requires navigating multiple DOE portals; a centralized access point would simplify this.
Key Features
- 1Applicant Gateway account creation and form submission
- 2Fingerprinting scheduling and processing via IdentoGO
- 3I-9 verification performed at the HR Connect Service Center
- 4Certification verification for school-based staff (automatic credential validation for NYSED certificates when applicable)
- 5DOE login with access to InfoHub and HR resources via HR Connect Web Portal
Target Customer Industries
Decision Makers
- 1HR Director
- 2Hiring Manager
Client Results
- 1Successful onboarding of new NYC DOE employees
- 2Compliance with fingerprinting and I-9 verification requirements
- 3Credential verification for teachers and other school-based staff
- 4Immediate access to DOE systems after onboarding completion and DOE login issuance
- 5Centralized access to HR resources and policies
Competitive Advantages
- 1Official government portal integrating onboarding, background checks, credential verification, and system access in one place
- 2Single access point for HR resources, policies, and DOE systems
- 3Compliance-focused workflow (fingerprinting, I-9, certification) streamlined through one portal
- 4Direct integration with HR processes (Applicant Gateway, HR Connect) and information management
Key Benefits
Additional Product Information
Product Description
InfoHub is the NYC Department of Education's information hub that provides onboarding guidance, HR resources, and access to DOE systems for employees.
Target Market
New York City Department of Education employees, including new hires, current staff, and DOE administrators
Unique Value Proposition
A centralized, official portal that unifies onboarding, background checks, credential verification, and system access for NYC DOE staff.
Technical Requirements
Not specified in content; references to Applicant Gateway, IdentoGO fingerprinting, I-9 verification, DOE login, HR Connect, and InfoHub as user portals.
Pricing Model
Not specified
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