Business Profile
Lyro AI Agent provides an AI-powered customer service agent that resolves queries, automates repetitive tasks, and integrates with your existing support stack to boost resolution rates and reduce costs.
SMBs and ecommerce brands with customer service teams; teams using or evaluating help desks and live chat (e.g., Zendesk, Intercom, Salesforce integrations); customer support managers and team leads.
Lyro combines Claude (Anthropic AI) and in-house models to answer using your own knowledge base with brand-appropriate tone, supports seamless hand-offs to humans, and can be added on top of existing tools without migrations (Lyro Connect). It emphasizes high-resolution rates (claims industry-leading performance) and offers a publish-ready, 50-free-conversation starter trial.
Onboarding can be completed quickly (onboard with a few clicks); initial value can be seen starting day one. 50 Lyro conversations are free to start; ongoing usage is governed by paid plans and Lyro Connect options.
Lyro AI Agent helped Cove Smart increase self-service resolution by 70% and reduce response times by 80% across multiple systems and languages.
Customer quote highlighting Lyro’s impact on consistency and efficiency in customer service (co-founder/CEO referenced in materials).
CEO & Founding Partner discusses Lyro’s impact on their customer service workflows.
Ecommerce Manager discusses Lyro’s impact on ecommerce customer service operations.
Customer Care Coordinator discusses improvements in service with Lyro.
Lyro AI Agent is an AI-driven customer service agent that talks to customers, answers using your content, automates routine tasks, and can be added alongside your existing tools without disruptive migrations.
Businesses with customer support needs, particularly SMBs and ecommerce brands seeking to scale service, improve resolution rates, and reduce costs while maintaining brand voice.
Lyro delivers human-like, brand-consistent responses powered by Claude and in-house models, learns from your knowledge base, integrates without platform migration (Lyro Connect), provides performance insights, and offers a rapid 50-free-conversation starter trial.
Integrates with Zendesk, Intercom, Salesforce and 20+ other platforms; operates on top of existing tech stacks without requiring platform migrations; data handling follows best practices; powered by Claude (Anthropic AI) and in-house models.
Lyro conversations start from $0.50 per conversation; first 50 Lyro conversations are free; Lyro Connect available with Plus and Premium subscriptions; onboarding and value may be realized from day one with a few-click setup.
Based on matching: problems solved, target roles, key features, industries
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