Mercy
Business Profile
Core Value Proposition
Mercy provides comprehensive healthcare services through 44 acute care & specialty hospitals and over 700 physician & outpatient clinics across Arkansas, Kansas, Missouri and Oklahoma, with patient-centric digital tools like MyMercy for scheduling, billing, and viewing test results.
Target Customer
{"Patients and families in Arkansas, Kansas, Missouri and Oklahoma seeking medical care","Individuals looking to schedule appointments or access test results","Users of the MyMercy patient portal and Mercy mobile app"}
Key Differentiator
Longstanding health system (over 185 years) with a large, integrated network across four states and digital tools (First Available Scheduling, Hold My Place, MyMercy portal, Mercy app) for streamlined care.
Implementation Timeline
Not explicitly specified; Mercy emphasizes online scheduling, patient portal access, and rapid appointment availability through First Available Scheduling and video/office visits.
Pain Points
- 1Difficulty securing timely appointments and urgent care slots
- 2Complex process to pay medical bills and manage billing information
- 3Navigating care across multiple locations and providers
Key Features
- 1First Available Scheduling to find the next available appointment
- 2Hold My Place to wait less in urgent or convenient care waiting rooms
- 3MyMercy patient portal for paying bills, booking appointments, viewing test results
- 4Video or office visits near you and online scheduling
- 5Find a primary care provider or OB/GYN and download Mercy’s parenting guides
- 6Mercy mobile app (MyMercy) for on-the-go access
Target Customer Industries
Client Results
- 1Mercy Earns National Honor for Excellence in Patient Experience (October 1, 2025)
- 2Mercy’s High Quality Care Saves Taxpayers More Than $100 Million Dollars (September 24, 2025)
Competitive Advantages
- 1Extensive four-state network with 44 hospitals and 700+ clinics
- 2Integrated digital tools (MyMercy, First Available Scheduling, Hold My Place, Mercy app) for scheduling, payments, and results
- 3Free language assistance and accessible information in multiple languages
- 4Patient-centric milestones and recognition for patient experience
Key Benefits
Case Studies & Success Stories
John O’Leary Mercy patient story
Mercy highlights the story of John O’Leary and his miraculous recovery as a Mercy patient, including a movie about his journey.
Additional Product Information
Product Description
A large U.S. health system comprising 44 acute care & specialty hospitals and over 700 physician and outpatient clinics across Arkansas, Kansas, Missouri, and Oklahoma, offering a patient portal (MyMercy), online scheduling, bill payment, and various care services.
Target Market
Residents of Arkansas, Kansas, Missouri, and Oklahoma seeking medical care; families and individuals needing primary care, OB/GYN, pediatrics, cardiology and other specialties.
Unique Value Proposition
Largest U.S. health system with a long-standing community focus, spanning four states, integrated digital tools, and a patient-centric experience.
Technical Requirements
Not specified
Pricing Model
Not specified
Companies Solving Similar Problems
Based on matching: problems solved, key features, industries
Y Combinator
Y Combinator helps startups make something people want by providing early-stage funding, mentorship, and a strong network.
JBITSS Technology Solutions
Providing comprehensive technology solutions tailored to business needs.
AI-Powered Software Development Services
Transforming business ideas into intelligent digital products using AI to accelerate development and improve solution quality.
Salesforce with Agentforce (AI CRM platform)
Salesforce provides the #1 AI CRM that combines AI agents, data, and CRM apps on one unified platform to drive customer success.
Dell Technology Solutions
Dell provides technology solutions, services, and support, offering a wide range of products including laptops, desktops, servers, storage, monitors, gaming accessories, and more.
Slack
Slack provides a comprehensive work management and productivity platform, integrating people, projects, tools, and AI into a unified operating system.
Get More Profiles Like This
Join 2,000+ professionals getting weekly sales intelligence updates from GoAgentic
Ready to Transform Your Sales Pipeline?
Join 500+ sales professionals who've already automated their outreach
Supercharge your Outreach Today
Join innovative businesses using GoAgentic to automate their sales outreach with AI-powered conversations.
Start Your AI Outreach Today
Your competition is already using AI for outreach. Every day you wait is hundreds of missed conversations.
Start Converting More Prospects Today
- Set up in less than 2 minutes
- Cancel anytime during trial
- Full access to all features
- 7-day money-back guarantee
immediately
Full access to all features
(Test with up to 100 conversations)
Cancel anytime • Money-back guarantee