Business Profile
Olark provides 24/7 affordable customer service with AI-powered chat.
Businesses and teams (sales, marketing, and support) looking to engage website visitors, capture leads, and provide real-time assistance; including education institutions and nonprofits as evidenced by customer stories.
Human-first AI chat with customizable bots built by Olark, accessibility-compliant (WCAG 2.1 AA), and a broad integrations ecosystem (100+ plugins) plus PowerUps and bot-building support.
2-week free trial is offered; no fixed deployment timeline is specified in the content
Emphasizes ease of use of CoPilot and the ease of adopting automation; highlights that CoPilot was simple and not intimidating.
Olark helped refine the university’s web presence and provided insights into visitor flows and whether information matched user needs.
Notes that adjusting automation settings was a game changer; fewer chats but more valuable chats, with automation reducing repetitive tasks.
Live chat software featuring AI-powered chatbots, customization, automation, searchable transcripts, custom forms, real-time engagement, PowerUps, team management, and integrations.
Businesses and organizations seeking real-time website chat for sales, support, and lead generation; teams including sales, marketing, and customer support; including education institutions and nonprofits.
A human-first approach to AI chat with customizable bots, accessibility support, and a broad tools ecosystem, backed by dedicated bot-building support and easy deployment.
Requires integration of the Olark chat widget on a website; supports JavaScript API and offers 100+ integrations; API available.
Flexible monthly billing; trial available (2-week free trial); PowerUps available; specific pricing details not provided in the content.
Based on matching: problems solved, target roles, key features, industries
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