OpenRice
Business Profile
Core Value Proposition
OpenRice provides Hong Kong's popular dining guide that helps people find places to eat based on restaurant reviews written by real local people, along with restaurant discount coupons, recipes, online table booking, vouchers, and OpenRice Pay integrated payments.
Target Customer
Diners in Hong Kong (residents and visitors) seeking restaurant recommendations, discounts, and convenient dining services; restaurant partners seeking exposure and tools (booking, promotions, payments) through the platform.
Key Differentiator
Real-local reviews combined with an all-in-one dining platform offering discounts, coupons, recipes, online table booking, vouchers, and an integrated payment solution (OpenRice Pay), plus district/cuisine-based search and a broad regional footprint.
Implementation Timeline
Not specified in the content
Pain Points
- 1Finding reliable, locally-authored restaurant information and reviews
- 2Accessing discounts and promotions for dining out
- 3Managing dining-related activities (booking, takeout, payments) across multiple venues
Key Features
- 1Restaurant search by district and cuisine
- 2Restaurant reviews and ratings written by real locals
- 3Discount coupons and vouchers for dining
- 4Online table booking
- 5Takeaway ordering
- 6OpenRice Pay integrated payments
- 7Gourmet content such as recipes and articles
- 8Restaurant charts and “What’s Hot” collections
Target Customer Industries
Client Results
- 1Users can discover dining options more efficiently
- 2Users access discounts and promotions
- 3Users can book tables and order takeout through the platform
- 4Restaurants gain exposure and access to integrated payment and promotion tools
Competitive Advantages
- 1Authentic local reviews from real locals
- 2One-stop platform combining discovery, discounts, booking, takeout, and payments
- 3Searchable by district and cuisine for precise results
- 4Multi-region presence (Hong Kong and other areas such as Macau, Taiwan, Japan, etc.)
Key Benefits
Additional Product Information
Product Description
OpenRice is a dining guide that helps users find restaurants using real local reviews, while offering discounts, recipes, and services such as online booking, vouchers, takeaway, and an integrated payments option (OpenRice Pay).
Target Market
Hong Kong diners and restaurants (with regional variations in Macau, Taiwan, Japan, Thailand, Singapore, Philippines) seeking dining information, deals, and convenient services.
Unique Value Proposition
Real-local dining reviews plus a comprehensive suite of dining services (discounts, booking, takeout, payments) within a single platform.
Technical Requirements
For best experience, use a browser like Google Chrome; the site notes TLS 1.2 is required and TLS 1.0/1.1 will not be supported; cookies are used on the site
Pricing Model
Not disclosed
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