Portland General Electric (PGE)
Business Profile
Core Value Proposition
Portland General Electric (PGE) provides energy services in Oregon, delivering a new kind of energy that energizes lives, strengthens communities and drives social, economic and environmental progress.
Target Customer
Residential and business customers in Oregon seeking energy management, bill payment and account services, energy-saving resources, weatherization guidance, and access to community solar programs.
Key Differentiator
Emphasizes an Oregon-specific energy identity ('Itβs an Oregon kind of energy') and offers the Oregon Community Solar Program with bill credits, along with no-cost/low-cost energy savings tips and a PGE Marketplace for discounts and offers.
Implementation Timeline
{"No-cost/low-cost actions can be implemented immediately","Home Energy Analysis and account-related actions can be conducted online with existing data","Enrollment in the Oregon Community Solar Program and weatherization efforts may take weeks to months, depending on program requirements"}
Pain Points
- 1High and variable energy bills
- 2Difficulty understanding and managing energy usage
- 3Interest in weatherization, energy efficiency improvements, and solar credits
Key Features
- 1Online account management with pay bill, view account, and start/stop/move service
- 2Outage information and 24/7 outage/emergency contact numbers
- 3No-cost and low-cost energy savings tips and weatherization guidance
- 4Home Energy Analysis and personalized energy-use insights
- 5Oregon Community Solar Program with bill credits
Target Customer Industries
Decision Makers
- 1Not specified in provided content
Client Results
- 1Lower energy bills via no-cost/low-cost actions and weatherization
- 2Credits on energy bills through the Oregon Community Solar Program
- 3Access to rebates, incentives, and special offers via partnerships (Energy Trust of Oregon, PGE Marketplace)
- 4Improved energy efficiency and personalized energy insights
Competitive Advantages
- 1Zero/low-cost actions and personalized energy analysis to drive quick savings
- 2Access to Oregon Community Solar Program credits directly on bills
- 3Discounts and special offers through the PGE Marketplace and partnerships
- 4Centralized resources for outage information, bill payment, and account management
Key Benefits
Additional Product Information
Product Description
An Oregon-based electric utility providing bill payment, account management, outage information, energy-saving resources, weatherization guidance, a community solar program, and a marketplace with discounts.
Target Market
Residential and business customers in Oregon (households, small to medium businesses) seeking energy management and savings solutions.
Unique Value Proposition
Oregon-focused energy provider offering community solar credits, personalized energy insights, and ready-to-use savings resources tailored to Oregon customers.
Technical Requirements
{"Browser must be set to accept cookies and JavaScript must be enabled to sign in","PGE uses cookies to provide a unique ID and enhances user experience"}
Pricing Model
Rebates, incentives and tax credits vary by program; PGE does not administer or provide federal or state assistance. Pricing and offers are program-dependent and subject to individual circumstances.
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