Portland General Electric (PGE)

Business Profile

Core Value Proposition

Portland General Electric (PGE) provides energy services in Oregon, delivering a new kind of energy that energizes lives, strengthens communities and drives social, economic and environmental progress.

Target Customer

Residential and business customers in Oregon seeking energy management, bill payment and account services, energy-saving resources, weatherization guidance, and access to community solar programs.

Key Differentiator

Emphasizes an Oregon-specific energy identity ('It’s an Oregon kind of energy') and offers the Oregon Community Solar Program with bill credits, along with no-cost/low-cost energy savings tips and a PGE Marketplace for discounts and offers.

Implementation Timeline

{"No-cost/low-cost actions can be implemented immediately","Home Energy Analysis and account-related actions can be conducted online with existing data","Enrollment in the Oregon Community Solar Program and weatherization efforts may take weeks to months, depending on program requirements"}

Pain Points

1High and variable energy bills
2Difficulty understanding and managing energy usage
3Interest in weatherization, energy efficiency improvements, and solar credits

Key Features

1Online account management with pay bill, view account, and start/stop/move service
2Outage information and 24/7 outage/emergency contact numbers
3No-cost and low-cost energy savings tips and weatherization guidance
4Home Energy Analysis and personalized energy-use insights
5Oregon Community Solar Program with bill credits

Target Customer Industries

1Public Relations

Decision Makers

1Not specified in provided content

Client Results

1Lower energy bills via no-cost/low-cost actions and weatherization
2Credits on energy bills through the Oregon Community Solar Program
3Access to rebates, incentives, and special offers via partnerships (Energy Trust of Oregon, PGE Marketplace)
4Improved energy efficiency and personalized energy insights

Competitive Advantages

1Zero/low-cost actions and personalized energy analysis to drive quick savings
2Access to Oregon Community Solar Program credits directly on bills
3Discounts and special offers through the PGE Marketplace and partnerships
4Centralized resources for outage information, bill payment, and account management

Key Benefits

1Reduced energy costs through no-cost/low-cost actions and weatherization

2Bill credits from participating in the Oregon Community Solar Program

3Personalized energy insights via Home Energy Analysis

4Access to discounts and incentives through partnerships and the PGE Marketplace

5Timely outage information and streamlined account management

Additional Product Information

Product Description

An Oregon-based electric utility providing bill payment, account management, outage information, energy-saving resources, weatherization guidance, a community solar program, and a marketplace with discounts.

Target Market

Residential and business customers in Oregon (households, small to medium businesses) seeking energy management and savings solutions.

Unique Value Proposition

Oregon-focused energy provider offering community solar credits, personalized energy insights, and ready-to-use savings resources tailored to Oregon customers.

Technical Requirements

{"Browser must be set to accept cookies and JavaScript must be enabled to sign in","PGE uses cookies to provide a unique ID and enhances user experience"}

Pricing Model

Rebates, incentives and tax credits vary by program; PGE does not administer or provide federal or state assistance. Pricing and offers are program-dependent and subject to individual circumstances.

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