Business Profile
RingCentral provides an AI-powered cloud communications platform that unifies calls, messages, meetings, and events for businesses.
Businesses of all sizes seeking a unified, AI-enhanced communications solution for voice, video, messaging, and contact center capabilities.
All-in-one platform with built-in AI features (AI Receptionist, AI Notes, AI Quality Management, AI-powered coaching) and a large open-ecosystem with 300+ integrations and CRM compatibility.
Setup can be completed in minutes; value observed through various case studies with reported savings and productivity gains, though exact ROI timelines vary by customer.
RingCentral helps keep their workforce connected remotely.
RingEX drives smarter growth, collaboration, and cost savings; 50% annual savings; 8 hours saved onboarding new agents.
Upgraded customer service and employee communications across 100 branches; 30% annual phone system cost savings; 1000+ employees.
Engages audiences virtually with AI-powered video meetings; 600k annual attendees; 200+ concerts per year.
RingSense provides visibility into team performance; 65% time saved by managers; 66% improvement in call handling speed.
Mobility and reliability enable best customer experience; $24k estimated yearly savings; 1 unified communication solution.
RingSense enables 300% increase in call grading frequency; 5 hours saved per week with call scoring.
Moved to RingCentral Contact Center; 28% faster in answering calls; 59% faster email response; 70% reduction in abandoned calls.
35% boost in productivity with deeper call reporting insights.
AI Receptionist handles 93% of calls.
RingCentral provides a cloud-based AI-powered communications platform for voice, messaging, video meetings, events, and contact center, with AI capabilities and extensive integrations.
Organizations of all sizes worldwide across industries, from small businesses to Fortune 1000 enterprises.
An AI-powered, all-in-one communications platform with reliable global scale, deep AI capabilities, and a broad ecosystem of integrations.
Cloud-based; supports calls, messages, video meetings; works across devices; CRM integration (Salesforce); Microsoft Teams integration; 300+ integrations; open APIs.
Pricing varies by plan; annual plans offer up to 33% savings when paying annually; free trial available for new subscribers (limited to five users and two desktop phones for up to two days) and additional terms apply.
Based on matching: problems solved, target roles, key features, industries
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