SimplyBook.me

Business Profile

Core Value Proposition

SimplyBook.me provides an online appointment booking system with a customizable booking website or widget that lets clients schedule appointments 24/7, receive reminders, and pay online.

Target Customer

Owners and managers of service-based businesses needing online scheduling, payments, reminders, and client communications across channels.

Key Differentiator

Comprehensive feature set (60+ custom features) with multi-channel bookings, HIPAA/SOAP readiness options, ISO 27001 security, multi-location support, branded templates, and a Booking.page marketplace, all integrated in one platform.

Implementation Timeline

Offers a 14-day free trial; value can be realized during and after setup in the trial period.

Pain Points

1Managing bookings across multiple channels and calendars is manual and error-prone.
2High no-show rates and missed reminders.
3Difficulty collecting online payments and deposits and handling on-site payments.

Key Features

1Online bookings via website, widget, and social channels (Facebook, Instagram, Google).
2Automated reminders and notifications (Email, SMS, WhatsApp, Telegram).
3Payments and deposits via PayPal, Stripe, and on-site POS.
4Integrations and API with major tools (Facebook/Instagram/Google, QuickBooks, Xero, WordPress).
5Intake forms, customized notifications, coupons, memberships, packages, and more (60+ custom features).
6Calendar sync with Google/Outlook; multi-location and staff assignment; group and recurring bookings.
7Client app and Admin app for on-the-go management.

Target Customer Industries

Decision Makers

1Doctor
2Founder

Client Results

1Reduced manual scheduling work due to customizable availability and workflows.
2Improved booking clarity with times shown as available slots only.
3Easier setup and customization leading to better adoption by staff and clients.

Competitive Advantages

1Multi-channel bookings across major channels plus Booking.page marketplace.
2Extensive customization with HIPAA, intake forms, and POS options.
3Strong security posture (ISO 27001, HIPAA/SOAP readiness, SSO).
4Templates and branding customization for quick setup.
5Wide range of integrations and an admin/client app.

Key Benefits

124/7 online bookings

2Automated reminders and notifications

3Online payments and deposits

4Branded booking site and multi-channel reach

5Analytics and calendar integration

Case Studies & Success Stories

Alpaca Village case study

Case #1

Owner reports customization that shows only available times, making booking seamless and reducing manual scheduling work.

Smile Pop case study

Case #2

Doctor notes high customizability and ease of setup, making scheduling simple for a medical practice.

BookBoll.com case study

Case #3

Founders credit features like related resources and high customization freedom for facility management and navigation.

Additional Product Information

Product Description

An online appointment booking system with a choice of a branded booking website or widget, enabling 24/7 bookings, reminders, and online payments for service-based businesses.

Target Market

Service-based businesses across industries such as beauty, wellness, education, medical/health, events, and personal services.

Unique Value Proposition

All-in-one scheduling platform offering extensive customization, multi-channel bookings, secure payments, and strong security/compliance, plus marketplace visibility.

Technical Requirements

Requires internet access; supports Google/Outlook calendar sync; API and integrations; supports HIPAA/SOAP options; SSO; ISO 27001 compliance.

Pricing Model

Pricing based on number of bookings and selected custom features; free version available; 14-day trial; trial includes a limited number of included bookings.

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