SimplyBook.me
Business Profile
Core Value Proposition
SimplyBook.me provides an online appointment booking system with a customizable booking website or widget that lets clients schedule appointments 24/7, receive reminders, and pay online.
Target Customer
Owners and managers of service-based businesses needing online scheduling, payments, reminders, and client communications across channels.
Key Differentiator
Comprehensive feature set (60+ custom features) with multi-channel bookings, HIPAA/SOAP readiness options, ISO 27001 security, multi-location support, branded templates, and a Booking.page marketplace, all integrated in one platform.
Implementation Timeline
Offers a 14-day free trial; value can be realized during and after setup in the trial period.
Pain Points
- 1Managing bookings across multiple channels and calendars is manual and error-prone.
- 2High no-show rates and missed reminders.
- 3Difficulty collecting online payments and deposits and handling on-site payments.
Key Features
- 1Online bookings via website, widget, and social channels (Facebook, Instagram, Google).
- 2Automated reminders and notifications (Email, SMS, WhatsApp, Telegram).
- 3Payments and deposits via PayPal, Stripe, and on-site POS.
- 4Integrations and API with major tools (Facebook/Instagram/Google, QuickBooks, Xero, WordPress).
- 5Intake forms, customized notifications, coupons, memberships, packages, and more (60+ custom features).
- 6Calendar sync with Google/Outlook; multi-location and staff assignment; group and recurring bookings.
- 7Client app and Admin app for on-the-go management.
Target Customer Industries
Decision Makers
- 1Doctor
- 2Founder
Client Results
- 1Reduced manual scheduling work due to customizable availability and workflows.
- 2Improved booking clarity with times shown as available slots only.
- 3Easier setup and customization leading to better adoption by staff and clients.
Competitive Advantages
- 1Multi-channel bookings across major channels plus Booking.page marketplace.
- 2Extensive customization with HIPAA, intake forms, and POS options.
- 3Strong security posture (ISO 27001, HIPAA/SOAP readiness, SSO).
- 4Templates and branding customization for quick setup.
- 5Wide range of integrations and an admin/client app.
Key Benefits
Case Studies & Success Stories
Alpaca Village case study
Owner reports customization that shows only available times, making booking seamless and reducing manual scheduling work.
Smile Pop case study
Doctor notes high customizability and ease of setup, making scheduling simple for a medical practice.
BookBoll.com case study
Founders credit features like related resources and high customization freedom for facility management and navigation.
Additional Product Information
Product Description
An online appointment booking system with a choice of a branded booking website or widget, enabling 24/7 bookings, reminders, and online payments for service-based businesses.
Target Market
Service-based businesses across industries such as beauty, wellness, education, medical/health, events, and personal services.
Unique Value Proposition
All-in-one scheduling platform offering extensive customization, multi-channel bookings, secure payments, and strong security/compliance, plus marketplace visibility.
Technical Requirements
Requires internet access; supports Google/Outlook calendar sync; API and integrations; supports HIPAA/SOAP options; SSO; ISO 27001 compliance.
Pricing Model
Pricing based on number of bookings and selected custom features; free version available; 14-day trial; trial includes a limited number of included bookings.
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