Taegis XDR
Business Profile
Core Value Proposition
Taegis XDR provides 24/7 threat prevention, detection, and response across endpoints, networks, cloud, and identity from a single platform, with automated playbooks and access to Secureworks experts.
Target Customer
Security and IT leaders in organizations of all sizes and industries seeking integrated threat prevention and response (e.g., Education, Finance, Manufacturing, State & Local Government).
Key Differentiator
Open, collaborative XDR platform with no vendor lock, unified telemetry from multiple domains, 60-second collaboration with Secureworks experts, and fully managed 24x7 threat detection and response.
Implementation Timeline
Not specified in content; evidence suggests rapid detection/response capabilities once deployed (e.g., time savings for operations).
Pain Points
- 1Need to reduce breach dwell time and accelerate detection/response
- 2Managing security across endpoints, cloud, networks, and identity with multiple disparate tools
- 3Limited internal resources to operate and scale a security operations center (SOC)
Key Features
- 1Telemetry across endpoints, networks, cloud, identity, apps, and email
- 2Single-pane-of-glass visibility and control
- 3Machine-learning powered threat detection and threat intelligence
- 4Alert prioritization and automated response playbooks
- 5Collaboration with Secureworks security experts within Taegis XDR console (60 seconds)
Target Customer Industries
Decision Makers
- 1CIO
- 2CISO
- 3Head of IT / Information Technology
- 4Senior Vice President of IT, Infrastructure, and Operations
- 5Director of IT
- 6IT Manager / IT Director
- 7Non-IT Executive (CEO/CFO)
Client Results
- 1What may have taken two to three hours, the team accomplished in 15–20 seconds (The Paper Store).
- 2SOC staffing savings: to build a security operations center, a customer estimated needing six to eight people and significant cost; Secureworks MDR could mitigate that burden (Superior Credit Union).
- 3Testimonials citing cost effectiveness and strong partnership (BG&E).
- 4Fast, reliable breach response and reduced dwell time via 24/7 coverage
Competitive Advantages
- 124x7 fully managed detection and response
- 2High-fidelity automated responses
- 3Unified visibility across IT/OT and cloud
- 4Open, collaborative XDR with no vendor lock
- 5Access to expert Secureworks support within the Taegis console
Key Benefits
Case Studies & Success Stories
BG&E Case Study
Head of Information & Communications Technology praised cost effectiveness and the right partnership.
National 9/11 Memorial & Museum Case Study
Senior Vice President of IT, Infrastructure, and Operations described a strong partnership and ongoing support.
The Paper Store Case Study
Director of IT observed operational time savings from hours to seconds using Taegis.
Superior Credit Union Case Study
CIO described reducing burden of building an in-house SOC and the value of MDR.
Additional Product Information
Product Description
Taegis XDR is Secureworks' security analytics platform that combines telemetry across endpoints, networks, cloud, and identity with machine learning and threat intelligence, offering 24/7 threat prevention, detection, and response and optional managed services (MDR) with expert collaboration.
Target Market
Organizations of all sizes and industries seeking integrated threat prevention and response, including education, finance, manufacturing, and government sectors.
Unique Value Proposition
Open, collaborative XDR with no vendor lock that unifies threat prevention, detection, and response across IT, OT, cloud, and identity, backed by 24/7 managed service and expert support.
Technical Requirements
Not specified in provided content.
Pricing Model
Not specified in provided content.
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