TaskRabbit

Business Profile

Core Value Proposition

TaskRabbit provides on-demand home task assistance by connecting customers with vetted Taskers for furniture assembly, mounting, moving, cleaning, and other home tasks.

Target Customer

Homeowners and renters seeking help with tasks around the home (e.g., furniture assembly, mounting, moving, cleaning, repairs).

Key Differentiator

Vetted Taskers with a Happiness Guarantee and an all-in-one platform for discovery, booking, communication, payment, tipping, and reviews; includes specialized offerings like Flat-Rate Move by Dolly and broad service categories.

Implementation Timeline

Same-day service is available; customers can schedule a Tasker as early as today per the platform’s workflow.

Pain Points

1Need for trusted, quick help to complete home tasks (same-day options).
2Difficulty coordinating multiple service providers for different tasks (assembly, mounting, moving, repairs).
3Uncertainty about quality and reliability of independent workers and pricing upfront.

Key Features

1Search and book Taskers by price, skills, and reviews.
2Schedule tasks for today or in the future (including same-day availability).
3In-app chat, pay, tip, and review all in one place.
4Vetted Taskers with dedicated support and a satisfaction guarantee.
5Wide range of services including furniture assembly (IKEA, crib, desks, shelves), mounting, moving, cleaning, and more.

Target Customer Industries

Decision Makers

1Homeowner
2Renter

Client Results

13.4 million+ furniture assemblies completed
21.5 million+ moving tasks completed
31 million+ items mounted
4890,000+ homes cleaned

Competitive Advantages

1Vetted Taskers with background checks.
2Happiness Pledge (satisfaction guarantee).
3Dedicated support available daily.
4All-in-one platform for booking, communication, payment, tipping, and reviews.
5Transparent pricing with listed project starting prices.

Key Benefits

1Convenience and speed with same-day options.

2Trusted, vetted workers and customer support.

3Comprehensive service categories from assembly to moving and repairs.

4Transparent pricing and all-in-one task management (chat, pay, tip, review).

Case Studies & Success Stories

IKEA furniture assembly and shelving setup

Case #1

Elizabeth P. had IKEA Norli drawer chest assembled in under 30 minutes and a metal wire shelving unit in about 10 minutes; also fixed a drawer on an existing desk.

Nursery crib and dresser assembly

Case #2

Tiffany B. reported an awesome job assembling crib and dresser for a nursery; worker cleaned up and explained crib settings.

Wall and ceiling repairs

Case #3

Amanda L. hired a Tasker to patch holes; rapid, professional work with seamless finish and follow-up for a second layer.

Chandelier installation and cabinet mounting

Case #4

Sabrina K. had a heavy chandelier hung and a cabinet fixed; expressed willingness to hire again.

AC drain line and plumbing fixes

Case #5

Jana T. and Jose fixed an AC drain line; praised for promptness, communication, and efficiency.

Frameless glass shower doors installation

Case #6

Elisa R. and Michael installed shower doors; noted for patience and problem-solving approach.

Additional Product Information

Product Description

TaskRabbit connects customers with vetted Taskers to perform on-demand home tasks including furniture assembly, mounting, moving, cleaning, and more.

Target Market

Individuals (homeowners and renters) needing assistance with home tasks and projects.

Unique Value Proposition

A trusted, end-to-end platform that provides quick access to vetted Taskers for a wide range of home tasks, with a happiness guarantee and integrated payment/review flow.

Technical Requirements

Accessible via web and mobile app; platform emphasizes easy booking, in-app communication, and payments. Some pages reference browser compatibility issues (likely due to older site scripts).

Pricing Model

Projects start at specific price points (e.g., furniture assemblies from $49; cleaning from $49; minor repairs from $74; TV mounting from $69). Flat-Rate Move by Dolly starts at $139.

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