Toast POS
Business Profile
Core Value Proposition
Toast POS provides a cloud-based POS platform for restaurants and retail that unifies front-of-house, back-of-house, online ordering, payroll, marketing, hardware, and a broad network of integrations to streamline operations and growth.
Target Customer
Restaurant operators (owners/managers) across concepts (quick service, full service, fast casual, casual dining, cafés, etc.) and retailers seeking an integrated POS with payroll, online ordering, marketing, and delivery capabilities.
Key Differentiator
Cloud-based platform with offline mode, 24/7 support, and 200+ partner integrations, plus restaurant-grade hardware; broad ecosystem designed specifically for restaurant and retail operations.
Implementation Timeline
Not specified in the provided content.
Pain Points
- 1Fragmented or limited current technology hindering operations and growth.
- 2Reliance on multiple systems for POS, payroll, online ordering, and marketing.
- 3Downtime or dependency on Wi-Fi without reliable offline functionality.
Key Features
- 1Online Ordering
- 2Payroll Suite
- 3Toast Now
- 4Toast Mobile Order & Pay
- 5Catering & Events
- 6Toast Tables
- 7Digital Storefront
- 8Local by Toast
- 9Toast Delivery Services
- 10Websites and Branded Mobile App
- 11Hardware (Handheld POS, Self-Ordering Kiosk, etc.)
- 12Kitchen Display System
- 13Multilocation Management
- 14Integrations (200+ partners)
- 15xtraCHEF (Cost Analytics, Inventory Management)
- 16Payroll (Pay Card & PayOut)
- 17Team Management Suite
- 18Scheduling
- 19Access Capital / Get a Loan
Target Customer Industries
Decision Makers
- 1Owner
Client Results
- 115% lift in average check size and an estimated $127,000 per year at full capacity (as cited by Roc ’N’ Ramen).
Competitive Advantages
- 1Cloud-based platform accessible from anywhere with 24/7 support.
- 2Reliable offline mode to keep operations running when Wi-Fi is unavailable.
- 3Seamless integrations with 200+ trusted partners.
- 4Restaurant-grade hardware and continuous software updates.
- 5Transparent pricing with no hidden fees and scalable add-ons.
Key Benefits
Case Studies & Success Stories
Roc ’N’ Ramen – 15% lift in average check size
Wayne Carrington, Owner at Roc ’N’ Ramen, reports a 15% lift in average check size; approximately $127,000/year at full capacity when Toast is fully utilized.
Additional Product Information
Product Description
Toast is a POS platform for restaurants and retail, offering integrated solutions across online ordering, payroll, marketing, hardware, and partnerships to manage and grow both restaurant and retail operations.
Target Market
Restaurants (various concepts) and Retailers seeking an integrated, scalable POS and operations platform.
Unique Value Proposition
A single, cloud-based platform purpose-built for restaurant and retail operations that combines POS, payroll, online ordering, delivery, marketing, and 200+ partner integrations with offline reliability and restaurant-grade hardware.
Technical Requirements
Not specified in the content.
Pricing Model
Starter Kit starting at $0 per month; Point of Sale starting at $69 per month; Build Your Own with Custom Pricing.
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