UnityPoint Health
Business Profile
Core Value Proposition
UnityPoint Health provides a comprehensive regional health system with a network of non-profit regional hospitals, community network hospitals, and clinics, offering urgent, primary, emergency, and virtual care, plus a patient portal (MyUnityPoint) for 24/7 health information access.
Target Customer
Patients and families in Iowa, Illinois, and Wisconsin seeking coordinated, accessible healthcare; individuals needing urgent, primary, emergency, or virtual care; caregivers
Key Differentiator
Extensive regional network (20 non-profit regional hospitals, 19 community network hospitals, and over 400 clinics) combined with an integrated online patient portal (MyUnityPoint) and virtual care options
Implementation Timeline
Immediate to short term for setting up and using online features (MyUnityPoint, online bill pay, locating care); ongoing for care coordination and health management
Pain Points
- 1Difficulty finding nearby providers and services across a large regional network
- 2Managing health information, appointments, and records across multiple locations
- 3Handling billing and payments securely with online options
Key Features
- 1Urgent Care, Primary Care, and Emergency Care access
- 2Virtual Care via MyUnityPoint (online urgent care) accessible via mobile, tablet, or computer
- 3MyUnityPoint patient portal for 24/7 access to care information
- 4Large network coverage: 20 regional hospitals, 19 community network hospitals, 400+ clinics
- 5Price Transparency and Billing/Financial Information resources
Target Customer Industries
Client Results
- 1Improved access to care through a broad network of facilities and virtual options
- 2Centralized, online management of health information via MyUnityPoint
- 3Online bill payment and billing transparency options
Competitive Advantages
- 1Extensive regional network spanning multiple states (IA, IL, WI) with numerous hospitals and clinics
- 2Integrated digital experience through MyUnityPoint portal and virtual care
- 3Non-profit/community-focused network aimed at broad community access to care
Key Benefits
Additional Product Information
Product Description
A regional health system delivering urgent, primary, emergency, and virtual care across Iowa, Illinois, and Wisconsin, with a patient portal for online health management
Target Market
Residents of Iowa, Illinois, and Wisconsin seeking convenient, coordinated healthcare services
Unique Value Proposition
A large, integrated network of hospitals and clinics combined with a single patient portal (MyUnityPoint) and virtual care to simplify access, information management, and payments
Technical Requirements
MyUnityPoint/online services require internet-enabled device (mobile, tablet, or computer)
Pricing Model
Pricing details are not explicitly provided in the content; online bill payment is available and a Billing Department contact is listed
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