UPMC Children's Hospital of Pittsburgh
Business Profile
Core Value Proposition
UPMC Children's Hospital of Pittsburgh provides quality pediatric care to children regionally and internationally, along with leading pediatric research, education, and international services.
Target Customer
Families seeking high-quality pediatric care (local and international), pediatric patients, healthcare professionals seeking referrals or second opinions, and international patients/families.
Key Differentiator
Ranked in 11 pediatric specialties by U.S. News & World Report (2024-25); NIH-funded pediatric research program; Magnet designation for nursing excellence; extensive international services including Telemedicine and PassportCare; comprehensive pediatric care plus education and research.
Implementation Timeline
Not specified in content
Pain Points
- 1Limited access to top-tier pediatric specialists locally or regionally.
- 2Need for expert second opinions and international patient support for complex cases.
- 3Navigating pediatric care logistics, including admissions, referrals, and wait times.
Key Features
- 1Nationally ranked pediatric specialties (11) by U.S. News & World Report (2024-25).
- 2International Services including Second Opinions, Telemedicine, and PassportCare for traveling patients.
- 3Express Care and Emergency Department wait time visibility.
- 4MyCHP patient portal for patients to manage records and appointments.
- 5Research and education ecosystem with NIH-funded programs and physician training.
Target Customer Industries
Decision Makers
- 1Not specified in content
Client Results
- 1Recognition as a top pediatric hospital with national specialty rankings.
- 2Expanded international care capabilities and bundled pricing for international patients.
- 3Delivery of telemedicine services and second opinions to guide treatment decisions.
- 4Publicized growth in pediatric emergency transport and heart institute expansion.
Competitive Advantages
- 1Strong national rankings across multiple specialties.
- 2Deep integration of research, education, and clinical care (NIH-funded programs).
- 3Dedicated international patient services and pricing options.
- 4Nursing excellence (Magnet designation) and comprehensive patient resources.
Key Benefits
Case Studies & Success Stories
Stories from Our International Patients
Stories about young patients from around the world who came to UPMC Children's for care.
UPMC Childrenâs Expands Emergency Transport Services With First-Of-Its-Kind ICU on Wheels
News release describing expansion of emergency transport capabilities and new ICU-on-wheels initiative.
Additional Product Information
Product Description
A pediatric hospital offering comprehensive clinical care, research, education, and international services, including telemedicine and patient portal access for families.
Target Market
Local and regional families seeking pediatric care, international patients and referring physicians, and healthcare professionals seeking second opinions or collaborations.
Unique Value Proposition
Combination of nationally ranked pediatric care, NIH-funded research programs, Magnet nursing distinction, and robust international services delivering care to patients around the world.
Technical Requirements
Not explicitly disclosed; services include telemedicine, patient portal (MyCHP), and digital scheduling.
Pricing Model
Flexible, bundled pricing for international patients (PassportCare) and related international services.
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