Business Profile
Alex311 provides a centralized, multi-channel access point to City of Alexandria services, connecting residents and businesses to more than 175 City services via online, mobile app, social media, phone, or in person.
Residents and local businesses of the City of Alexandria seeking City services and government information; users seeking support from municipal programs.
Official city-backed/supported hub that aggregates 175+ City services and offers access through multiple channels (online, mobile app, social media, phone, in person).
Not specified in the provided content
Alex311 is the City of Alexandria’s customer service initiative designed to connect customers to more than 175 City services through multiple channels (online, mobile app, social media, phone, and in person).
Residents and businesses in the City of Alexandria seeking access to City services and government programs.
A centralized, officially supported gateway to 175+ City services across multiple channels, simplifying access to local government services.
Access via online portal, mobile app, social platforms (Facebook, Twitter), phone, or in-person visits.
Not disclosed
Based on matching: problems solved, target roles, key features, industries
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