Business Profile
Bizrate Insights provides a customer feedback and insights platform that helps brands capture verified customer voice and translate it into growth, loyalty, and smarter business decisions.
{"Ecommerce Managers","Marketers","Customer Support Specialists","UX/CX Professionals"}
Unlimited data collection across all growth stages; 25+ million surveys completed annually with a 94% completion rate; 2,000 brands in network; 100% verified purchases; easy ecommerce platform integrations (Shopify, Adobe Commerce, WooCommerce); access to expert data analysts and on-call insights team.
Implementation in minutes with no engineering required; value accrues as soon as feedback is collected.
Stephen Bury, Senior Director of Marketing, notes Bizrate Insights helps understand what customers want and benchmark against competitors.
Dean Sakamoto, Customer Experience Manager, praises easy-to-understand questions and analytics with broad value across channels.
David Contract, Marketing Team Lead, says Bizrate Insights provides an all-in-one view of UI, checkout, and customer experience.
Customer Feedback & Insights Platform
Brands and ecommerce businesses seeking to collect verified customer feedback and translate it into growth, loyalty, and improved CX.
Unlimited surveys, verified VoC, and expert analysis that turn feedback into measurable growth and better customer experiences.
Integrates with Shopify, Adobe Commerce, WooCommerce; API access and custom apps; seamless data collection within existing workflows.
Plans with unlimited surveys; includes a free plan.
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