Bolt
Business Profile
Core Value Proposition
Bolt provides fast and affordable multi-modal mobility and delivery services through an all-in-one app, including rides, food and grocery delivery, car-sharing, and business travel solutions.
Target Customer
End users seeking rides, meals and groceries delivered, and businesses needing corporate travel management; merchants and fleet owners looking to grow sales and manage logistics.
Key Differentiator
The first European mobility super-app offering ride-hailing, shared cars, scooters, food delivery, and grocery delivery in one platform, with integrated safety features and enterprise-friendly capabilities.
Implementation Timeline
Not specified in the provided content
Pain Points
- 1Need for fast, reliable transportation across many cities and countries.
- 2Desire for convenient delivery of food and groceries with visibility and analytics.
- 3Need for centralized, cost-efficient business travel management and fleet/merchant services.
Key Features
- 1Rides with advance booking and airport transfers
- 2Bolt Food for restaurant and grocery delivery with merchant onboarding and analytics
- 3Bolt Market for fast grocery delivery (30 minutes, 3,500+ products)
- 4Bolt Drive car rental by time or distance with pay-as-you-go and long-term options
- 5Bolt Business with centralized accounts, automated ride reports, and invoicing
- 6Safety features including Emergency Assist, Ride Check, location sharing, private number, 24/7 support, and Women for Women ride
Target Customer Industries
Decision Makers
- 1Travel Manager
- 2Procurement Manager
- 3Finance Manager
- 4Operations Manager
- 5Fleet Owner
Client Results
- 1Potential cost savings and simpler expense management via centralized billing and automated reports
- 2Increased sales and reach for merchants through Bolt Food and Bolt Market
- 3Expanded logistics capability and rider/fleet reach via Bolt Drive and related services
Competitive Advantages
- 1All-in-one platform combining rides, food and grocery delivery, car-sharing, and business travel
- 2Large global footprint (600+ cities, 50+ countries) and 200M+ riders
- 3Enterprise-ready features for businesses (centralized billing, invoicing, analytics, third-party integrations)
- 4Strong safety and support ecosystem (Emergency Assist, 24/7 support, privacy protections)
Key Benefits
Case Studies & Success Stories
Bolt Drive user testimonial in Berlin
A user highlights the app's intuitive interface and the spend-tracker feature, illustrating ease of use and real-time cost visibility
Additional Product Information
Product Description
Bolt is a mobility platform offering ride-hailing, food and grocery delivery, car-sharing, and business travel solutions across 600+ cities and 50+ countries.
Target Market
Consumers needing on-demand transportation and delivery services; merchants and fleet operators; businesses seeking corporate travel management and logistics solutions.
Unique Value Proposition
A European mobility super-app that unifies transportation, food and grocery delivery, car-sharing, and enterprise travel management in a single platform with strong safety and analytics features.
Technical Requirements
Apps available on iOS and Android; Bolt Drive requires a valid driving licence and a credit card; features and availability vary by country
Pricing Model
{"Rides and deliveries pricing varies by country and service; Bolt Business offers no activation costs or minimum commitment; Bolt Drive is pay-as-you-go by minute or distance and includes insurance/fuel","Bolt Market and Bolt Food merchant/partner pricing includes onboarding and analytics capabilities"}
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