Business Profile
CivicPlus provides a Modern Civic Impact Platform for governments to boost efficiency and resident satisfaction.
{"City managers","Public Information Officers (PIOs)","Clerks","Recreation Directors","Community Development Directors","IT Leaders / Chief Information Officers","Elected Officials","Public Works Directors","Local government organizations (cities, counties, special districts)"}
Integrated, end-to-end government platform with unified resident experiences (single sign-on) and deep cross-module integrations (websites, resident portal, FOIA, 311, payments, social media archiving, etc.), backed by decades of government-focused experience and committed cybersecurity investments.
Not specified in the content provided
Department input shaped a city-wide website redesign; ultimately built a single city-wide site under executive oversight.
CivicPlus helped keep communications and information current and accessible for residents.
Combination of maps, data, service requests and work orders enabled data-driven decision making.
Improved relationships with community members and maintained current communications through the town website.
Automations eliminated busy-work and improved staff efficiency.
Consolidated software partners to simplify operations and improve program delivery.
Municipal website technology described as intuitive with quick staff adoption.
CivicPlus cited for improving government-community relationships and trusted web solutions.
A unified government technology platform offering municipal websites, accessibility, mass notification, FOIA/public records tooling, 311 CRM, social media archiving, codification, asset management, process automation, resident portal, and more, designed to deliver unified resident experiences and efficient government operations.
Local governments and public sector entities (cities, counties, special districts) and related education and public safety agencies seeking integrated digital government tools.
The Civic Experience Platform delivers an integrated, government-specific solution stack with unified resident experiences, strong accessibility and compliance features, robust security investments, and a history of government-focused delivery, enabling governments to operate more efficiently and engage residents effectively.
WCAG 2.1 AA accessibility; hosting and cybersecurity considerations; 24/7 technical support; integrations via Integration Hub; mobile-friendly and accessible design; supports resident self-service
Pricing not publicly disclosed; options indicated include Request pricing and Online Demo
Based on matching: problems solved, target roles, key features, industries
City of Long Beach Online Services provides residents, businesses, and visitors with centralized access to city information, services, permits, payments, and transparency tools (via the OpenLB platform).
HeyGov provides an online municipal payment platform and digital services for local governments to collect payments and manage licenses, permits, FOIA requests, marina bookings, and other municipal processes.
Rails to Trails Conservancy provides national advocacy, resources, and collaborative initiatives to connect communities through trails, including the Great American Rail-Trail and TrailLink, enabling safe walking, biking and active outdoor lifestyles.
AustinTexas.gov provides comprehensive information and services for residents, businesses, and visitors in Austin, Texas.
Dallas Data Hub provides open data resources and data transparency for the City of Dallas.
[City of Boulder Public Services Website] provides centralized access to municipal information, services, events, and civic engagement resources for residents, businesses, and visitors.
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One mission. One approved plan. Every external action attributable.