Dialpad Meetings
Business Profile
Core Value Proposition
Dialpad Meetings provides one-click, browser-based video conferencing with built-in AI that delivers real-time transcription, automated notes, and actionable summaries to boost meeting productivity.
Target Customer
Businesses and teams seeking easy, hybrid-work capable video conferencing; organizations needing AI-powered meeting productivity (transcripts, notes, and follow-ups); teams that collaborate across remote locations and time zones.
Key Differentiator
One-click join from browser or app with no downloads or PINs; AI-powered real-time transcription and call summaries; large meeting support (up to 1,000 participants in beta); strong integration ecosystem (Microsoft 365, Google Calendar, Salesforce) and customizable meeting experiences.
Implementation Timeline
Minutes to get up and running / onboarding
Pain Points
- 1Difficulty capturing meeting content and follow-ups without manual note-taking
- 2Frictions in starting/joining meetings (downloads or PINs required in some setups)
- 3Challenges coordinating and engaging distributed/global teams across time zones
Key Features
- 1One-click meetings from browser or app (no downloads, no PINs)
- 2AI-powered real-time transcription and call summaries
- 3Automated notes, action items, and post-meeting recap emails
- 4Content sharing (screen share, whiteboard, file sharing) and agenda sharing
- 5Calendar integrations (Microsoft 365, Google Calendar) and activity logging in Salesforce
- 6Host large meetings (up to 1,000 participants, beta for all paid customers)
- 7Background noise reduction and personalized meeting room features
Target Customer Industries
Decision Makers
- 1IT Director
Client Results
- 1Automatic email recap with transcripts, recordings, and action items
- 2Centralized action items and follow-ups within the all-in-one app
Competitive Advantages
- 1Browser-based, one-click join with no download or PIN required
- 2Built-in AI delivers live transcription, summaries, and action items
- 3Supports large meetings and provides advanced moderator tools
- 4Seamless integrations with calendar and CRM (Salesforce), plus Go-to apps
- 5Global accessibility with 50+ country dial-in options and cross-time-zone collaboration
Key Benefits
Case Studies & Success Stories
Blue Cliff College - IT Director testimonial
"Our teams got up and running in minutes. It’s that easy." - Jeremy Cumbie, IT Director at Blue Cliff College
Additional Product Information
Product Description
Dialpad Meetings is an HD video conferencing platform with built-in AI that enables one-click meetings from browser or app, offering live transcription, automated notes, and actionable summaries to streamline collaboration for hybrid and distributed teams.
Target Market
Organizations of various sizes seeking reliable, AI-enhanced video conferencing for hybrid and remote collaboration, with needs ranging from core meetings to large-scale sessions
Unique Value Proposition
Dialpad Meetings uniquely combines browser-based, frictionless meeting start with AI-powered transcription, notes, and action items, plus scalable collaboration features and strong calendar/CRM integrations
Technical Requirements
{"Join from any device or browser (no downloads required)","Supports integration with Microsoft 365 and Google Calendar","Salesforce activity logging and other app integrations available"}
Pricing Model
{"plans":[{"name":"Standard","price":"USD $15 per user/month","description":"Unlimited calls, AI-powered meetings, and built-in messaging for small teams","billing_frequency":"Monthly/Annual"},{"name":"Pro","price":"USD $25 per user/month","description":"CRM integrations, 24/7 support, and multi-office management","billing_frequency":"Monthly/Annual"},{"name":"Enterprise","price":"Contact for pricing","description":"SSO, advanced user access controls, unlimited office locations, enterprise-grade reliability","billing_frequency":"Monthly/Annual"}],"notes":"Pricing shown in USD; annual plans available; Enterprise pricing by quote"}
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