Doximity
Business Profile
Core Value Proposition
Doximity provides a mobile-first professional medical network and communication platform that helps clinicians connect, collaborate, and reach patients securely via Dialer (video, voice, and messaging), with a universal directory and access to essential medical news.
Target Customer
US-based clinicians including physicians, nurse practitioners, physician assistants, pharmacists; hospitals, clinics and health systems seeking secure communication and professional networking.
Key Differentiator
Large verified clinician base (over 80% of US doctors; ~50% of NPs and PAs) combined with an integrated, HIPAA-compliant mobile suite (Dialer) that enables private calls, video visits without patient app requirements, secure texting, and a universal clinician directory.
Implementation Timeline
Immediate value upon adopting the platform: video/phone calls, secure messaging, and faxing capabilities work on mobile; some features require only a verified Doximity account and a compatible device (iOS/Android), with no patient app required for video visits.
Pain Points
- 1Privacy concerns and caller ID exposure when reaching patients by phone
- 2Administrative burden and time spent on notes, forms, and coordination (including faxing)
- 3Difficulty quickly locating and consulting with colleagues across specialties
Key Features
- 1Dialer Video for telemedicine with no-reply text message and private callback number
- 2Phone calls with customizable caller ID and no *67
- 3Secure texting with templates and read receipts
- 4Direct voicemail to patients without ringing their phones
- 5Fax On-The-Go for HIPAA-compliant mobile faxing
- 6Read Medical News and access the universal clinician directory
Target Customer Industries
Decision Makers
- 1Physician
- 2Nurse Practitioner
- 3Physician Assistant
- 4Pharmacist
Client Results
- 1Improved communication efficiency and faster patient handoffs (e.g., ICU transfer coordination described as 'fantastically smooth' and time-saving)
- 2Increased appointment adherence and reduced no-shows (per testimonials about Dialer improving scheduling and follow-ups)
- 3Privacy protection in patient communications (privacy-preserving caller ID and HIPAA compliance)
Competitive Advantages
- 1HIPAA-compliant communications and privacy-preserving caller ID
- 2No patient app required for Dialer video calls
- 3Mobile-first access with features on iOS and Android
- 4Large, verified clinician ecosystem enabling easy discovery and collaboration
- 5Integrated mix of communications, directory, and clinical content (news, residency info)
Key Benefits
Case Studies & Success Stories
ICU transfer coordination via Doximity Dialer
Clinician describes transferring a patient between hospitals at 3am with smooth faxing and information sharing, saving time compared to traditional fax methods.
Privacy-safe patient outreach and follow-up
Physician notes Dialer enables contacting patients from a personal phone without exposing their private number, with positive impact on privacy and engagement.
Cross-specialty collaboration and teaching support
Clinician states frequent use of Doximity for consulting colleagues across specialties and accessing articles for teaching rounds.
Efficient patient communication when patients don’t answer calls
OB/GYN clinician highlights secure texting options (no-reply or single-reply) improving reach when patients miss calls.
Improved on-the-go communication for routine updates
Family Medicine clinician cites Dialer as transforming communication by enabling secure phone, video, and messaging for high-quality care in both office and remote settings.
Privacy-preserving patient outreach for specialty care
NP/Gastroenterology clinician emphasizes reaching patients while protecting privacy via Dialer.
Additional Product Information
Product Description
Doximity is a professional medical network and communication platform for clinicians, featuring a universal directory, dialer for phone and video visits, secure messaging, and access to medical news and resources.
Target Market
Clinicians (physicians, nurse practitioners, physician assistants, pharmacists) and healthcare organizations (hospitals, clinics, health systems) seeking mobile, secure collaboration and patient communication tools.
Unique Value Proposition
The combination of a large verified clinician network with integrated mobile communication tools (Dialer) and a universal directory enables secure, private, and immediate clinician-to-patient and clinician-to-clinician interactions anywhere, anytime.
Technical Requirements
Available as mobile apps for iOS and Android; requires a verified Doximity account; Dialer features include video calls with no download required for patients and private caller ID; HIPAA-compliant communications.
Pricing Model
Dialer is free for all U.S. clinicians with a verified Doximity account; upgrade options available to Dialer Pro or Enterprise with additional features and capabilities.
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