Gong Revenue AI Platform
Business Profile
Core Value Proposition
Gong Revenue AI Platform provides AI-powered revenue operations for GTM teams, unlocking productivity, predictability, and growth across the revenue engine.
Target Customer
GTM and revenue teams including sales, RevOps, enablement, and customer success; executives and leaders responsible for revenue growth across enterprises.
Key Differentiator
An integrated platform combining multimodal revenue signals, specialized AI agents, and purpose-built applications (Engage, Forecast, Data Engine, Collective) with enterprise-grade security and a strong emphasis on AI-driven insights for the entire revenue lifecycle.
Implementation Timeline
Not explicitly specified in the provided content; implementation/value timelines are not detailed.
Pain Points
- 1High busywork and manual tasks (CRM updates, follow-ups) slowing revenue teams down.
- 2Forecasting inaccuracy and lack of centralized, unbiased analytics across the organization.
- 3Limited visibility and coordination across sales, RevOps, and customer successâdifficulty establishing a single system of truth.
Key Features
- 1Gong Engage: Prioritize and personalize sales engagements to improve pipeline and communication efficiency.
- 2Gong Forecast: Unbiased, centralized analytics to improve forecast accuracy and organizational action.
- 3Gong Agents: Automate follow-ups, pipeline edits, enablement triggers, and forecast corrections.
- 4Gong Data Engine: Simplified data management and complete customer visibility.
- 5Gong Collective: Robust integrations and services to help enterprises win with Gong.
Target Customer Industries
Decision Makers
- 1Chief Sales Officer
- 2SVP of Revenue
- 3Director of Product Strategy
- 4Director of Sales
- 5VP of Sales Enablement
- 6Chief Revenue Officer
- 7VP of Customer Success
- 8Global Head of Revenue Operations
- 9Director of Sales Enablement
Client Results
- 1Saved 6,700 hours across call prep, follow-up, and CRM updates (Uber for Business case).
- 2Lifted buyer response rates by 32% by using Gong AI Tracker to identify resonant value props (Uber for Business).
- 3Reps and sales leaders using Gong in enterprise deals have a higher win rate than those who donât (ADP case).
Competitive Advantages
- 1Specialized AI agents and revenue signals designed for revenue teams (not generic AI).
- 2Single unified platform covering Engage, Forecast, Data Engine, and Collective for end-to-end GTM workflows.
- 3Enterprise-grade security and compliance (SOC 2 Type 2, ISO/IEC 27001/27017/27018/27701, Cloud Security Alliance).
- 4Recognition as a leader in the RevTech space (Forrester Wave mention) and widespread adoption (4500+ customers).
Key Benefits
Case Studies & Success Stories
Inside Uber for Business: What it actually takes to operationalize AI-led RevOps
Gong has saved Uber for Business 6,700 hours across call prep, follow-up, and CRM updates. Gong's AI Tracker agent helped lift buyer response rates by 32% by identifying which value props resonate most with different personas.
ADP enterprise deals with Gong
ADP reps and sales leaders who use Gong in enterprise deals have a higher win rate than those who donât look at their calls in Gong.
Sprout Social: Insights from Gong Engage
The customer interaction data powering Gong Engage gives us a direct line to the voice of the customer and insights we wouldnât spot ourselves.
LinkedIn: Gong value and partnership
David Ellis, Director of Sales at LinkedIn, says Gong provides value and confidence in outcomes.
HubSpot: Gong as a partner
Morgan Jacobson of HubSpot notes Gongâs value and partnership quality with Gong being described as highly valuable.
Additional Product Information
Product Description
A platform designed to help revenue teams win by leveraging AI-powered signals, specialized agents, and purpose-built applications across the revenue lifecycle.
Target Market
Global enterprises and technology, financial services, and healthcare organizations seeking to scale GTM operations, improve forecast accuracy, and unify revenue data.
Unique Value Proposition
AI-driven, end-to-end revenue platform that delivers rich revenue signals, specialized agents, and integrated applications to drive productivity, predictability, and growth across the entire GTM organization.
Technical Requirements
Security and compliance certifications include SOC 2 (Type 2), ISO/IEC 27001, 27017, 27018, 27701; Cloud Security Alliance; multilingual capabilities mentioned; enterprise-grade support and integrations via Gong Collectives.
Pricing Model
Pricing details are not disclosed in the provided content.
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