JAMS Mediation, Arbitration and ADR Services

Business Profile

Core Value Proposition

JAMS Mediation, Arbitration and ADR Services provides mediation, arbitration and other ADR services to resolve disputes efficiently, cost-effectively and impartially at any stage of conflict.

Target Customer

Corporate legal departments, in-house counsel, law firms, and organizations seeking dispute resolution for commercial, cross-border, or complex conflicts.

Key Differentiator

Largest private ADR provider with a large neutrals panel (400+ retired state and federal judges/attorneys) and extensive global reach (nearly 500 neutrals across 29 locations), complemented by proactive conflict-prevention through JAMS Pathways.

Implementation Timeline

Not specified in the provided content; mentions flexible delivery (in-person, virtual, hybrid) and early intervention via Pathways.

Pain Points

1Onerous expense and delays of traditional litigation.
2Need for quick, fair and cost-effective dispute resolution at any stage of a dispute.
3Requirement for flexible, scalable processes for multi-party and international disputes.

Key Features

1Mediation services
2Arbitration services
3Neutral Analysis services
4Virtual Mediation & Arbitration
5International & Cross-Border ADR
6JAMS Pathways conflict prevention & resolution program

Target Customer Industries

Decision Makers

1In-House Counsel
2Executive Vice President
3Chief Financial Officer
4Chief Operating Officer

Client Results

1Efficient, cost-effective, and impartial resolution of disputes.
2Ability to handle high-volume case load (thousands of cases annually).
3Early conflict intervention to prevent disputes (Pathways).

Competitive Advantages

1Largest private ADR provider
2Panel includes 400+ retired state and federal judges and attorneys
3Nearly 500 neutrals across 29 locations
4High-volume experience (average 18,000 cases annually)
5Virtual/remote ADR options and proactive Pathways program

Key Benefits

1Efficient resolution of disputes

2Cost-effective processes

3Impartial decision-making

4Flexible delivery (in-person, virtual, hybrid)

5Proactive conflict prevention and organizational training via Pathways

Additional Product Information

Product Description

JAMS provides mediation, arbitration, neutral analysis, and other ADR services, with virtual/mixed delivery options, a large panel of neutrals, and programs like JAMS Pathways for proactive conflict prevention.

Target Market

Businesses and organizations seeking efficient, cost-effective dispute resolution; law firms; in-house counsel; entities requiring cross-border ADR.

Unique Value Proposition

World’s largest private ADR provider with a broad, global neutrals network and a proactive Pathways program to prevent disputes and improve organizational outcomes.

Technical Requirements

Not specified; notes videoconference options for remote ADR.

Pricing Model

Not specified

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