Business Profile
Klaviyo B2C CRM provides an AI-first marketing and service platform that unifies data across channels and uses AI agents to automate, personalize, and accelerate growth for D2C and retail brands.
Marketing teams, brand owners, and customer experience managers at B2C brands, retailers, and direct-to-consumer ecommerce businesses
AI-driven, integrated platform combining marketing, service, and analytics with autonomous AI agents (Marketing Agent and Customer Agent), real-time unified customer data (CDP), and omnichannel reach (Email, SMS, RCS, WhatsApp, push) with 350+ app integrations
Implementation and launch steps can start in minutes (Marketing Agent reads your website to generate a launch-ready plan) and campaign content is refreshed weekly with new campaigns automatically generated
What I love most about Klaviyo is that it’s equally usable for a complete novice and an expert.
The initial cost reduction was north of 40% all in, including IT hours and the cost of the subscription.
Having one unified customer profile, where everything about a customer is in the same place—it’s huge.
Klaviyo combines marketing, service, and analytics within a single AI-enhanced B2C CRM. It unifies customer data in real time, enables omnichannel marketing, and uses AI agents to automate and personalize interactions across channels such as Email, SMS, WhatsApp, and RCS.
B2C brands, retailers, and ecommerce businesses seeking unified data, omnichannel marketing, and AI-assisted growth
An AI-first, all-in-one B2C CRM that unifies data, automates marketing and service, and personalizes interactions across channels in real time, powered by AI agents.
APIs and 350+ app integrations; cloud-based platform with real-time data unification and AI capabilities
Pricing information is indicated on site, but no specific figures are provided in the content
Based on matching: problems solved, target roles, key features, industries
Klaviyo provides a comprehensive CRM platform for B2C businesses, combining email marketing, SMS, and embedded CDP for personalized and scalable customer engagement.
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