Phoenix Children's

Business Profile

Core Value Proposition

[Phoenix Children's] provides comprehensive pediatric healthcare across multiple specialties, delivering family-centered care and access to advanced, innovative treatments for children.

Target Customer

Pediatric patients and their families seeking comprehensive pediatric care; pediatric healthcare professionals; philanthropic partners/donors; healthcare administrators

Key Differentiator

Largest pediatric program of its kind in Arizona for Cancer & Blood Disorders (CCBD); highly regarded Center for Heart Care; integrated Phoenix Children’s Care Network (PCCN); strong emphasis on family-centered care and education/research

Implementation Timeline

Not specified in content

Pain Points

1Need for access to multi-specialty pediatric care within a single health system
2Need for high-quality, pediatric-specific treatments and innovative therapies
3Need for accessible patient records and care coordination across primary, specialty, and urgent care

Key Features

1Phoenix Children’s Care Network (PCCN) featuring Primary Care, Specialty Care, and Urgent Care locations
2Specialty centers including Center for Cancer & Blood Disorders and Center for Heart Care
3Pediatric primary and complex care offerings (Phoenix Children’s Pediatrics Primary & Complex Care)
4Educational resources and Continuing Medical Education (CME) for healthcare professionals
5Patient Portal with 24/7 secure online access to medical records
6Support programs via Phoenix Children’s Hospital Foundation and volunteer opportunities

Target Customer Industries

Decision Makers

1President & CEO

Client Results

1Recognition as a top-ranked pediatric hospital (U.S. News & World Report Best Children’s Hospitals for 12th consecutive year)
2Largest pediatric cancer & blood disorders program in Arizona
3High-profile, specialty care programs (e.g., Center for Heart Care) described as top-ranked and evidence-based

Competitive Advantages

1Comprehensive, multi-specialty pediatric care all within one health system
2Large, specialized programs (e.g., CCBD) and top-ranked cardiology/heart care
3Family-centered approach and mission to advance hope and healing
4Educational and research activities (GME, CME) for healthcare professionals
5Active community foundation support and volunteer opportunities

Key Benefits

1Access to a wide range of pediatric specialties within one system

2Family-centered care and support services

3Access to advanced treatments and innovative care

4Educational resources and professional development for healthcare providers

5Online access to medical records via a 24/7 secure patient portal

Additional Product Information

Product Description

A pediatric hospital system offering primary and specialty pediatric care, urgent care, research, education, and family-centered services across Arizona, supported by a foundations network and care coordination through PCCN.

Target Market

Pediatric patients and their families seeking pediatric healthcare; healthcare professionals seeking CME/GME resources; donors/philanthropic supporters

Unique Value Proposition

Phoenix Children's combines large-scale, specialized pediatric programs (notably CCBD and Heart Care) with a nationwide emphasis on family-centered care, education, research, and a connected care network to deliver comprehensive pediatric health services under one umbrella

Technical Requirements

Not specified in content; patient portal exists and is accessed online securely

Pricing Model

Not specified in content

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