pretix
Business Profile
Core Value Proposition
pretix provides a full-featured online ticket shop and backend for event ticketing and management, with integrated on-site processes and exhibitor services as part of a unified platform.
Target Customer
{"Event organizers (conferences, exhibitions, museums, festivals, concerts, shows, workshops, barcamps)","Exhibitors and sponsors seeking lead capture (via pretixLEAD)"}
Key Differentiator
Single, highly configurable backend powering online ticketing, on-site operations, and exhibitor networking; privacy-focused and ISO 27001 certified; multi-language support; extensible via plugins and REST API; transparent, risk-free pricing with strong support.
Implementation Timeline
Not specified in the provided content; the site emphasizes quick trial access (test accounts) and a ‘Try it now’ call to action for creating a ticket shop.
Pain Points
- 1Managing tickets across multiple channels (online shop, box office, ticket outlets) and languages within a single system
- 2Handling complex pricing, variations, and seating for professional events
- 3Capturing, securing, and exporting attendee data for CRM integration and exhibitor lead management
Key Features
- 1Full-featured online ticket shop & backend
- 2Interactive seating plans with seat mapping and pricing categories
- 3Multi-language support and embeddable ticket shop
- 4Memberships, discounts, and add-ons for flexible product structures
- 5Automated waiting lists and on-site tools (POS, scanning, badge printing, KIOSK) and exhibitor lead management (pretixLEAD)
Target Customer Industries
Decision Makers
- 1Event Organizer
- 2Conference Organizer
Client Results
- 1Centralized management of ticketing, payments, and data via a single backend
- 2Exportable attendee/lead data for CRM integration and post-event follow-up
- 3Improved privacy and security (ISO 27001) and multilingual capability
- 4Enhanced attendee management and on-site efficiency through integrated tools
Competitive Advantages
- 1ISO 27001 certified privacy and security
- 2Full multi-language capabilities and customizable branding
- 3Extensible via plug-ins and REST API; ticket shop can be embedded on own domain
- 4Unified backend for online sales, box office, and on-site operations
- 5Transparent pricing with a risk-free approach and free test accounts
Key Benefits
Case Studies & Success Stories
AMZCON – Organizer testimonial
Trutz Fries, organizer of AMZCON, stated pretix provides a comprehensive solution with nothing left to be desired from an organizer's point of view.
FOSSGIS Conference – Attendee management
The FOSSGIS Conference Team described pretix as visually appealing, user-friendly, and conducive to convenient attendee management.
Literature Camp Heidelberg – User testimonial
Mentioned in the site content with positive remarks about the registration system's usability (context indicates satisfaction from event organizers).
Additional Product Information
Product Description
Core ticketing platform with a full-featured online shop and backend, plus exhibitor services (pretixLEAD), digital event platform (Venueless), and on-site tools (pretixPOS, pretixSCAN, pretixKIOSK) for end-to-end event management.
Target Market
Event organizers (conferences, festivals, exhibitions, museums, workshops, etc.) seeking an all-in-one ticketing and event-management solution; exhibitors seeking lead capture.
Unique Value Proposition
A unified, secure, and highly adaptable ticketing ecosystem that combines online sales, on-site operations, and exhibitor lead generation with multilingual support and API/plugin extensibility.
Technical Requirements
REST API available; plugin architecture; SSL certificate provided; embeddable shop; supports digital and on-site workflows; designed for multi-language deployments.
Pricing Model
Transparent pricing including a specific licensing model for pretixLEAD: €25 per exhibitor (per event/edition), invoiced via pretix; exhibitors who used the app to scan a QR code are counted toward billing; pricing described as risk-free with test accounts available.
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