Remind
Business Profile
Core Value Proposition
Remind provides educators with two-way messaging and school-wide communication tools to connect students, families, and staff.
Target Customer
Teachers, Administrators, and Families in K-12 (districts and non-district organizations) and Higher Education staff
Key Differentiator
Automatic translation into 90+ languages, privacy-first messaging that hides personal numbers, and administrator oversight through Remind Hub; integration under the ParentSquare family
Implementation Timeline
Not explicitly stated in the content; onboarding is described as easy and the platform offers free Remind Chat for teachers, suggesting rapid time-to-value.
Pain Points
- 1Reaching students and families effectively across languages and devices
- 2Maintaining privacy while enabling direct communication with students and families
- 3Managing school-wide communications at scale with oversight and analytics
Key Features
- 1Remind Chat: two-way text messaging for classes and groups
- 2Automatic translation into 90+ languages
- 3Remind Hub: admin oversight, engagement insights, and institution-wide messaging
- 4Privacy protections: personal contact information hidden; privacy/compliance features
- 5Multi-channel communications: text, calls, voice clips, video messages; scheduling office hours; app integrations
Target Customer Industries
Decision Makers
- 1Attendance Coordinator
- 2Instructional Technology Coordinator
- 3Director of Technology
- 4Enterprise Resource Analyst
- 5Principal
- 6Superintendent
Client Results
- 1Increased family engagement and more frequent, positive communication
- 2Improved attendance in schools (case studies)
- 3Faster dissemination of health, safety, and important announcements
- 4Teachers and administrators rely on Remind as a primary communications tool
Competitive Advantages
- 1Language translation and multilingual reach for families
- 2Privacy-friendly design that hides personal phone numbers and protects data privacy
- 3Large user base (nearly 30 million users in 80% of US schools) and broad adoption
- 4Free access for teachers for Remind Chat and administrative controls for Hub
- 5Integration with other tools and multi-device delivery including SMS and mobile apps
- 6Case studies demonstrating improvements in engagement and attendance
Key Benefits
Case Studies & Success Stories
How Curtis Smith used Remind to secure Title 1 Funding
Case study about using Remind to support Title 1 Funding
How Poinciana High School increased attendance with Remind
Case study showing improved attendance at Poinciana High School
How Tania Dominguez uses Remind to support her students
Case study featuring Tania Dominguez's use of Remind to help students
Additional Product Information
Product Description
Remind is a communication platform for education with two main products, Remind Chat and Remind Hub; it enables two-way messaging, translations, and administrator oversight, and is now part of the ParentSquare family.
Target Market
K-12 schools and districts, non-district organizations (including nonprofits and institutes of higher education), and families
Unique Value Proposition
Equitable, multilingual two-way education communication with privacy protections, administrator oversight, and easy onboarding within the ParentSquare ecosystem
Technical Requirements
Available on iOS and Android apps; accessible via browsers; supports translation and multi-device delivery
Pricing Model
{"Remind Chat is free for teachers","Remind Hub is available for purchase by schools and non-district organizations","ParentSquare is part of the ecosystem and used for district engagement (pricing not stated here)"}
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