UPMC
Business Profile
Core Value Proposition
UPMC provides comprehensive health care services and health insurance, with a large network and global reach to deliver patient care, research, and clinical services.
Target Customer
{"Patients seeking care (adult and pediatric)","Health care professionals","Caregivers","Career seekers (healthcare careers)"}
Key Differentiator
Integrated health care provider and insurer with 40 hospitals and 700+ doctorsâ offices/outpatient centers, a global presence, and an affiliation with the University of Pittsburgh Schools of the Health Sciences, plus a track record of pioneering research and clinical care.
Implementation Timeline
Not specified in the provided content
Pain Points
- 1Difficulty finding a doctor and scheduling timely appointments
- 2Managing medical bills and understanding pricing/financial assistance
- 3Navigating care across multiple regions and facilities
Key Features
- 1Find a Doctor search and adult/pediatric appointment scheduling
- 2Pay a Bill and access to Medical Records / Patient Portals
- 3Telemedicine options
- 4Health Library and Classes & Events
- 5Locations by region/type (Hospitals, Imaging, Outpatient, etc.)
Target Customer Industries
Decision Makers
- 1Physician
- 2Certified Registered Nurse Practitioner (CRNP)
- 3Physician Assistant (PA)
- 4Advanced Practice Provider (APP)
- 5Nurse
Client Results
- 1Ranked #1 hospital in Pittsburgh by U.S. News
- 2Nationally ranked 11 pediatric specialties
- 3Renovations to expand patient access (e.g., UPMC Hillman renovation in Washington, PA)
- 4Expanded patient access and experiences through facility updates
Competitive Advantages
- 1Large integrated network (40 hospitals, 700+ offices/centers)
- 2Global reach with care served locally and worldwide
- 3Integrated provider and insurer offering care coordination and financial services
- 4Affiliation with the University of Pittsburgh Schools of the Health Sciences
- 5Focus on research and innovative treatments
Key Benefits
Case Studies & Success Stories
UPMC Hillman Completes Extensive Renovation to Expand Patient Access
Renovation to expand patient access and elevate patient experiences in Washington, PA.
UPMC Identifies Key Health Priorities to Address Community Needs
Strategic initiative to address community health priorities and needs.
Additional Product Information
Product Description
A world-renowned health care provider and insurer operating a broad network of hospitals and outpatient centers, delivering patient care, research, and health services across multiple regions and globally.
Target Market
Patients seeking care, healthcare professionals, and job seekers in western/central Pennsylvania, Maryland, New York, and globally
Unique Value Proposition
Integrated health care and insurance with a expansive network, regional access, and a commitment to research and education, supported by university affiliation.
Technical Requirements
Not specified in the provided content
Pricing Model
Not disclosed; references price transparency and No Surprises Act policies without specific pricing details
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