Alberta Health Services
Business Profile
Core Value Proposition
Alberta Health Services provides health care services across Alberta and promotes wellness.
Target Customer
Albertans seeking health care services; patients and families; caregivers; healthcare professionals; AHS staff and physicians.
Key Differentiator
Integrated provincial health system offering access to doctors, hospitals, programs, and public health information with embedded wait-time data, emergency resources, and patient feedback channels, plus proactive safety/scam alerts.
Implementation Timeline
Not specified in content
Pain Points
- 1Difficulty locating and accessing doctors, hospitals, programs, and services (Find Healthcare tools).
- 2Need for timely health information and updates during health events (news, advisories, COVID-19 resources).
- 3Risk of fraudulent communications targeting patients (text/patient fraud alerts).
Key Features
- 1Find a Doctor; Find Hospitals & Facilities; Find Programs & Services
- 2Health Link 811; Know Your Options; Emergency Wait Times; Health Information resources (MyHealth.Alberta.ca; Health Topics; Immunization)
- 3News & Advisories; Feature Stories; Public health and vaccine information
- 4GIVE PAY PATIENT FEEDBACK; Patient Feedback & Privacy resources
- 5Immunization, COVID-19 information, and other public health resources
Target Customer Industries
Decision Makers
- 1President & CEO
Client Results
- 1Not explicitly quantified in content; outcomes implied include improved access to care and timely health information.
Competitive Advantages
- 1Comprehensive provincial coverage with integrated services and information (doctor/hospital finder, wait times, 811, public health resources)
- 2Regular health advisories and up-to-date information on health events (news releases, feature stories, measles/covid updates)
- 3Community engagement and safety features (patient feedback, fraud alerts, multilingual/bilingual content)
Key Benefits
Case Studies & Success Stories
I believe my daughter is smiling down — Shawnee Brave Rock saved five lives through organ donation
Feature story highlighting organ donation and its impact.
Partners put focus on holistic health of Indigenous community
Feature story about Indigenous holistic health initiatives.
Maskwacis Wellness Fair features health screenings, tests, treatments
Community health event highlighting screenings and treatments.
Health Link 811 celebrates 25 years with 25 tips
News feature celebrating Health Link 811 anniversary and health tips.
Additional Product Information
Product Description
Alberta Health Services (AHS) is responsible for promoting wellness and providing health care services across the province.
Target Market
Residents of Alberta seeking health care services, patients and families, healthcare professionals, and AHS staff.
Unique Value Proposition
Integrated provincial health system providing access to doctors, hospitals, programs, and public health information with wait-time data and patient feedback, complemented by safety resources and public advisories.
Technical Requirements
Not specified in content
Pricing Model
Not specified in content
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