Ace Hotel
Business Profile
Core Value Proposition
Ace Hotel provides a collection of international lifestyle hotels that blend historical reverence with contemporary design, featuring notable in-house dining, public art, and lobby-centric experiences.
Target Customer
Design-conscious travelers and guests seeking culturally rich hotel experiences with access to in-house restaurants, arts, and events across multiple global locations.
Key Differentiator
Global portfolio of hotels with a locally focused, community-driven approach, integrated art and public programs (Artist In Residence), in-house dining at each location, and ongoing cultural events (Goings On).
Implementation Timeline
Not explicitly stated. Immediate value from ongoing events and experiences; longer-term opportunities through the Artist In Residence program and sustained brand partnerships.
Pain Points
- 1Finding hotels that balance design-forward aesthetics with authentic local culture and community programming.
- 2Access to diverse on-site experiences (restaurants, bars, events, art) within a single stay.
- 3Maintaining a cohesive brand experience across multiple international locations while staying locally rooted.
Key Features
- 1Hotels in eight locations: Athens, Brooklyn, Kyoto, New York, Palm Springs, Seattle, Sydney, Toronto
- 2In-house dining and bars at each property (e.g., Sebastian, The Lobby, Lele's Roman, SORA Rooftop, Kiln, etc.)
- 3Public art and cultural programming (Goings On, Ace Reader, AIR – Artist In Residence)
- 4Promotions and loyalty offerings (Ace Member Rate, Ace Reader, various discounts)
- 5Planet Earth donation program (10% of bookings donated to the Surfrider Foundation) and other social-impact initiatives
- 6Pet-friendly options and a focus on gathering spaces for communities
Target Customer Industries
Decision Makers
- 1Hotel Owner
- 2General Manager
- 3Director of Operations
- 4Chief Marketing Officer
- 5Brand Director
Client Results
- 1Enhanced guest experiences through design-forward, locally grounded hotels and integrated dining and art
- 2Increased guest engagement via on-site events, performances, and cultural programming
- 3Stronger brand loyalty and community connections through memberships (A-List) and exclusive offers
- 4Positive social impact through donation programs linked to bookings
Competitive Advantages
- 1Global portfolio of design-forward hotels with deep local integration
- 2In-house dining and vibrant public-art environment at each location
- 3Active cultural programming (AIR, Goings On) and artist collaborations
- 4Social impact initiatives tied to bookings (Planet Earth donations)
- 5Memberships and promotional pricing options for customers
Key Benefits
Additional Product Information
Product Description
Ace Hotel is a collection of international lifestyle hotels combining historical reverence with contemporary design, featuring in-house dining, public art, and locally focused community experiences across multiple cities.
Target Market
Travelers and guests seeking unique, culture-rich hotel experiences with access to restaurants, art, and events in multiple cities worldwide.
Unique Value Proposition
A globally distributed, design-forward hotel brand that deeply integrates local culture, artist collaborations, vibrant dining, and ongoing cultural programming into the guest experience.
Technical Requirements
Not explicitly detailed in content; site includes a booking overlay and multi-language options; dynamic event listings and location-specific content.
Pricing Model
Promotional offers and discounts are listed, including: Ace Member Rate (up to 10% off stays + 15% off Ace Shop), Make it Last (up to 30% off for multi-night stays), Pay Now and Save (up to 20% off), Week Daze (up to 20% off for Sunday–Thursday stays), $50 restaurant/bar credit, 10% donation to Surfrider Foundation, and other location-specific promotions. Terms and applicability not fully specified.
Companies Solving Similar Problems
Based on matching: problems solved, target roles, key features, industries
StubHub
StubHub provides a marketplace to buy and sell sports, concert and theater tickets.
Kodansha (講談社)
Kodansha provides a broad catalog of manga, books, magazines, and related services, including new releases, cross-media adaptations, and international events, to entertain and educate readers worldwide.
BigCommerce
BigCommerce provides a flexible, professional-grade ecommerce platform that helps businesses think big and grow bigger.
Front
Front provides a modern CX platform for customer-first businesses, powered by AI, enabling automation, omnichannel support, and insights at scale.
BC Lodging and Campgrounds Association
BC Lodging and Campgrounds Association provides support and advocacy for independently owned and operated lodging, campgrounds, and RV parks in British Columbia.
Get More Profiles Like This
Join 2,000+ professionals getting weekly sales intelligence updates from GoAgentic
Ready to Transform Your Sales Pipeline?
Join 700+ sales professionals automating outreach with AI.
Start Free Trial
No credit card required