Business Profile
JivoChat provides a unified live chat and customer engagement platform that connects websites, mobile apps, social media, messengers, and phone calls in one place, with AI-powered agents to automate and scale support.
Businesses with customer support needs seeking multi-channel engagement and automation, including e-commerce, services, finance/insurance, education, and technology organizations that want to centralize conversations across websites, social media, messaging apps, and calls.
Consolidates multiple channels (web, mobile, social, messaging, telephony) into one platform with built-in AI agents and chatbots, extensive multi-channel integrations, a large base of users and operators, and strong emphasis on data security and access control.
Notable results observed within the first month for at least one case (Avilon; 32% sales increase); ongoing improvements with AI Agent and automation (up to 80% of conversations).
Using JivoChat chatbot integration, leads increased by 70% and lead-to-deal conversion rate increased by 15%; improved coverage during off-hours.
Sales increased by 32% in the first month; improved customer loyalty; secure access controlled by senior staff passwords; live operators respond via the JivoChat app.
Live chat software with multi-channel messaging, AI agents, chatbots, CRM integrations, and analytics to centralize and automate customer support.
Businesses needing multi-channel customer support and automation, spanning e-commerce, finance/insurance, education, healthcare, and technology sectors.
Consolidates all contact channels into a single app and offers AI-driven automation across channels, with security features to protect accounts and data, plus easy integration via APIs.
Integrations and API access; Web API; supports connections to CRM and other software; AI Agent powered by OpenAI technologies.
Pricing includes a free tier with 5 agents; pricing details and affiliate program available; AI Agent pricing offered as part of product offerings.
Based on matching: problems solved, target roles, key features, industries
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